Technical Writer

As a Technical Writer at Leegality, you will be responsible for creating and maintaining a variety of technical documentation to ensure our users have the best possible experience with our products. Your main responsibilities will include:

1. API Documentation:
   

• Develop comprehensive, user-friendly API documentation using OpenAPI specifications, with expertise in SwaggerHub.
  
• Work closely with cross-functional teams to gather technical information and translate it into accessible documentation.
  

1. Knowledge Base:
   

• Use a static site generator, preferably Docusaurus, to publish documentation on the knowledge base site.
  
• Create and update Markdown and YAML documentation to provide a central repository for user guides, FAQs, and troubleshooting information.
  
• Collaborate with subject matter experts to ensure accuracy and relevance of the Knowledge Base content.
  

1. Release Notes:
   

• Own the creation of Release Notes for product updates, detailing new features, enhancements, and fixes.
  
• Coordinate with development and product teams to gather information on upcoming releases and communicate changes effectively to users.
  

1. Other Support Documentation:
   

• Author and update various support materials, including user manuals, installation guides, and tutorials.
  
• Continuously improve and iterate on existing documentation based on user feedback and evolving product features.
  

Qualifications:

• Proven experience as a Technical Writer, preferably in a B2B saas company.
  

• Strong proficiency in documenting APIs, software, and technical processes.
  

• Excellent written and verbal communication skills with an ability to explain complex concepts in simple terms.
  

• Experience using version control systems (e.g., Git) for tracking changes and collaborating on documentation projects.
  

• Attention to detail and a commitment to producing high-quality documentation.
  

• Proficiency in static site generators (preferably Docusaurus) and experience with Markdown, YAML, and other documentation tools.
  

• Familiarity with API testing tools like Postman to validate and understand API behaviour.
  

• Understanding of API design principles and the ability to read and understand code samples in languages relevant to your products (e.g., Python, JavaScript, Java).