Technical Sales Specialist

Videndum is a multinational group, operating c20 brands that design, manufacture and sell technically advanced products that support the Broadcast, Cinema and Photographic markets. Listed on the London Stock Exchange with 2024 revenue of £284 million, Videndum employs c1,500 employees in 10 countries.

The Technical Sales Specialist – is a customer-facing, technically focused role supporting the adoption and successful deployment of Videndum cinema products across Europe.

This position is less transactional and sales-driven than a traditional sales role, with a strong emphasis on technical expertise, application support, relationship building, and product education within the cinema ecosystem. While the role contributes to a regional sales quota and manages opportunities through the pipeline, success is measured primarily through technical influence, customer confidence, and long-term market development.

The role works closely with regional sales teams, product management, and engineering to ensure cinema customers and partners are fully supported from pre-sales consultation through to post-installation use.

This role is home based but requires significant travel around Europe to meet our customers and host/attend events/tradeshows/workshops. It is therefore important that candidates are able to travel frequently in Germany, which is a key market.

Main Responsibilities and Tasks:

Key tasks

-Build and maintain strong relationships with stakeholders, including:

-Rental Houses

-Owner Operators

-Production Companies

-Studios

-Act as a trusted technical advisor within the cinema community, developing long-term relationships based on product knowledge and application expertise.

Dealer & Partner Support

-Build strong working relationships with dealers, with particular focus on supporting dealers in complex or multi-brand opportunities by contributing cinema-specific technical expertise.

Technical & Application Support

-Provide project-level technical and application support

-Assist customers in identifying the most appropriate VCS solutions

-Undertake on-site “consultative” visits to support product evaluation, installation, and early use.                                                                                                                                                                                  

Opportunity Management & Commercial Support

-Manage and progress identified opportunities in collaboration with the regional sales team, ensuring technical alignment and customer confidence throughout the sales process.

-Support opportunity qualification, solution definition, and technical justification while working toward a team sales quota

-Maintain accurate opportunity records and activity tracking using company CRM tools.

Product Feedback & Market Intelligence

-Act as a voice of the cinema customer internally by providing structured feedback to Product Management and Design Engineering

-Gather and analyse industry news, market trends, competitor activity, and event insights, sharing relevant intelligence with the wider Videndum Cinema team.

Key Activities

-Regular, proactive engagement with cinema customers, rental partners, and dealers

-Technical support for live projects and installations

-Product demonstrations, training sessions, and application workshops

-Contribution to multi-brand tenders and complex project bids

-Participation in trade shows, industry events, and cinema-focused exhibitions

-Collaboration with internal sales, marketing, and product teams

Knowledge & Skills

Essential

-Strong technical understanding of cinema production, rental, or studio environments

-Proven experience supporting or selling technical solutions within the cine rental or production market

-Ability to communicate complex technical concepts clearly to both technical and non-technical audiences

-Experience managing opportunities and contributing to sales targets in a collaborative sales environment

-Excellent relationship-building skills with customers, partners, and internal teams

-High attention to detail and structured working practices

Desirable

-Experience working within Dealer or Channel Partner

-Salesforce CRM experience

-Background in technical support, applications engineering, or solutions consulting