Technical Product Manager - Remote

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The Consumer Digital team is seeking a Technical Product Manager to help define and deliver innovative digital experiences across UnitedHealth Group's consumer-facing platforms. Our products help consumers more easily navigate healthcare and access the information, services, and experiences they need. In this role, you will partner with cross-functional engineering, design, analytics, architecture, and business teams to understand consumer needs, translate opportunities into well-defined technical features and requirements, and lead cross functional teams to deliver customer-focused solutions that drive measurable outcomes.

You will be AI-savvy, using enterprise-approved AI tools to accelerate and improve elaboration, requirements definition, analysis, and delivery while contributing to the responsible development and continuous improvement of AI-enabled consumer experiences. You will also leverage product data, consumer feedback, and emerging technologies to continuously improve the digital experience.
 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.    

Primary Responsibilities:

• Partner with business product, UX, analytics, engineering, architecture, and domain stakeholders to understand consumer needs, business objectives, product performance, and emerging opportunities
• Translate roadmaps and features into clearly defined product requirements, user stories, technical requirements, acceptance criteria, dependencies, and measurable success indicators, using AI tools
• Own and maintain an executable feature backlog across web and mobile experiences, prioritizing work based on consumer value, business outcomes, product data, technical feasibility, dependencies, and delivery considerations
• Partner with engineering and architecture to understand end-to-end system flows, technical constraints, integration needs, and solution options, and translate them into executable product requirements
• Support execution from discovery through launch by coordinating requirements, dependencies, readiness activities, and stakeholder alignment within the assigned product area
• Identify and manage product delivery risks, issues, and dependencies within the assigned product area, partnering with affected teams to support timely resolution and escalating when appropriate
• Contribute to the definition, evaluation, and continuous improvement of AI-enabled consumer experiences, including appropriate success measures, monitoring, and feedback loops
• Monitor production performance, adoption, consumer feedback and sentiment, quality metrics, and operational issues, using insights to identify improvement opportunities and inform backlog and prioritization decisions
   

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience
• 3+ years of technical product management or product owner experience delivering web or mobile software applications
• 3+ years of experience defining technical requirements, user stories, and acceptance criteria within a software development framework
• 2+ years of experience using product data, consumer feedback, or analytics to inform product decisions and measurable outcomes
• Demonstrated written and verbal communication skills, with the ability to translate between technical and non-technical stakeholders
• Demonstrated solid consumer-centric mindset with demonstrated ability to operate effectively in complex, fast-paced technology environments
   

Preferred Qualifications:

• Experience delivering consumer-facing digital products in healthcare 
• Experience delivering or supporting search or conversational AI platforms
• Experience using AI to improve product discovery, delivery velocity, or operating maturity
• Familiarity with product analytics tools, experimentation/A-B testing frameworks, and outcome measurement methodologies

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.