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The role involves providing technical support for operations and referrals while ensuring excellent service delivery and cost control. It also focuses on developing team members and implementing innovative solutions to maximize efficient claim handling.
This role is to primarily provide support to the Support Operations on technical aspects and referrals.
This role will also be responsible for excellent service provision, cost control and overall development of people and service; to ensure we maximize on “one stop” handling; to leverage on innovative and unorthodox solutions.
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