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AI Summary
Provide technical support and referrals to Support Operations while ensuring excellent service provision and cost control. Focus on the development of people and the implementation of innovative solutions to maximize one-stop handling.
This role is to primarily provide support to the Support Operations on technical aspects and referrals.
This role will also be responsible for excellent service provision, cost control and overall development of people and service; to ensure we maximize on “one stop” handling; to leverage on innovative and unorthodox solutions.
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