Technical Analyst

JOB SUMMARY

The Technical Analyst provides technical support in the areas of research, case preparation and project management. 

KEY DUTIES & RESPONSIBILITIES

• Research and respond to requests for complex information in a professional manner.
• Analyze and interpret information received from clients or internal team members.
• Perform complex classification for goods in all industries.
• Validate required trade documentation.
• Conduct analysis on client tariff database and make recommendations to Project Coordinator or Project Manager.
• Liaise with appropriate government departments with regards to case presentation and backup documentation.
• Assist in the preparation of briefs, cases and presentations for consultants.
• Prioritize and complete work according to project demands, customs requirements and Livingston standards.
• Provide on-the-job training for the less experienced members of the team.
• Participate fully with other team members in the day-to-day operation of the team, including setting priorities, organizing and scheduling work, coordinating with others, problem solving and decision making,participating in meetings and handling projects.
• Act as Lead Hand in the absence of the Project Coordinator or Project Manager.
• May manage small projects or portions thereof, i.e. Classification or Valuation. 
• Perform other related duties as assigned by management. 
• Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

• Excellent knowledge of the Harmonized System of Classification and customs regulations.
• Ability to reflect a professional company image
• Demonstrated client service orientation
• Analytical problem solving ability, with flexibility in dealing with diverse customer scenarios
• Team player, with exceptional interpersonal with the ability to partner effectively with the team and business partners
• Highly organized and accurate, with ability to multi-task, prioritize and meet deadlines
• Ability to work independently and with a team
• Strong attention to detail and ability to process large amounts of information accurately
• Ability to make decisions and recommendations within authorized limits prescribed
• Technically savvy – strong working knowledge of Microsoft Suite (Excel, Word., Outlook), internet, and business equipment

WORK EXPERIENCE – MINIMUM REQUIRED

EDUCATION

CERTIFICATIONS DESCRIPTION

COMPETENCIES