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Talent Shore

Talent Support Specialist

Posted an hour ago
South Africa
0-2 years experience
crm staffing
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AI Summary

The Talent Support Specialist will manage interview scheduling, coordinate candidate availability, and provide professional support to candidates. They will also assist the Talent Team with recruitment administration, CRM record maintenance, and ad-hoc projects.

Job Spec:

Talent Support Specialist

Location: Offshore/Remote (working UK hours)

Working Hours: 9:00 am – 5:00 pm UK Time

Leave: 20 days of annual leave

Compensation: Straight basic salary + management discretionary bonus (based on outputs and KPIs)


About Us


We are an offshore staffing business dedicated to helping companies scale their recruitment capability efficiently and effectively. We pride ourselves on delivering a friendly, professional, and supportive experience to both clients and candidates, while creating meaningful growth opportunities for our team.


Role Overview


The Talent Support Specialist is the friendly, organised, and reliable backbone of our Talent Team. You will be the first point of contact for many of our candidates, helping schedule interviews, offering guidance, and ensuring a smooth recruitment experience. You’ll also support the Talent Team on a variety of recruitment administration tasks, helping keep everything on track.

This role is perfect for someone who is people-oriented, detail-focused, and eager to learn and grow in the recruitment and talent industry.


Key Responsibilities


Interview Scheduling:

Proactively book candidate interviews into recruiters’ diaries
Coordinate availability between candidates and recruiters
Ensure all parties are well-informed and prepared


Candidate Support:

Act as a friendly, professional first point of contact
Answer candidate questions when recruiters are unavailable
Provide updates and keep candidates engaged


Recruitment Administration:

Support the Talent Team with vacancy briefings (Ad-hoc)
Conduct reference checks (Ad-hoc)
Maintain accurate candidate and vacancy records in CRM systems


System Management:

You will be trained to confidently use platforms such as HubSpot, Zoho, Google Suite, and online video scheduling platforms, WhatsApp for Business
Keep records and systems updated and accurate


Team Support:

Assist with ad-hoc projects and admin tasks as needed
Work collaboratively with recruiters to ensure seamless service

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