Talent Partner, Career Navigation

NOTE: This role requires relevant experience providing career coaching/counseling.

Are you frustrated with what’s happening in the world? Do you feel excluded and powerless to drive a real change? We are! But we are doing something about it. Do you want to join?

Jumpstart Refugee Talent is looking for our next Talent Partner. This is a lifestyle career opportunity not a job. Become part of a national team who strive every day to economically empower refugees in Canada.

Jumpstart Refugee Talent is a refugee led non-profit organization with offices in Montreal, Toronto, Vancouver and Calgary and the only national organization exclusively serving refugees seeking meaningful employment. Founded in 2016, we focus on the economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities.   

About the Role 
Jumpstart is looking for a dynamic and passionate career advisor to inspire and support refugee jobseekers as they navigate the challenges of restarting or jumpstarting their careers in Canada. This role is all about building meaningful connections, providing personalized guidance, and walking alongside clients on their journey to meaningful employment.

To excel in this role, you should be someone who thrives on meeting people, understanding their stories, and motivating them to take charge of their career path. You are an empathetic listener and an energetic advisor who can balance strategic guidance with hands-on support. Your passion for supporting others to overcome barriers will be key in building trust and empowering clients to achieve their professional goals.

You will be working with hundreds of clients and supporting other Jumpstart team members, to ensure clients are well supported and positioned for success.

If you are passionate about equipping talented individuals with the resources, skills and confidence to achieve their career aspirations, we invite you to join our mission-driven team!

Responsibilities Include 

• Conduct comprehensive client needs assessments to identify clients’ unique barriers, strengths, needs, skills, and aspirations

• Provide practical tools, resources, and actionable advice to support clients to take proactive steps toward securing meaningful employment

• Build trust and foster collaboration to encourage clients to take ownership of their job search and career journey while offering strategic guidance and support

• Offer actionable and constructive feedback to assist clients refine their job search strategies and approaches effectively

• Support clients in identifying and participating in activities that enhance their career readiness and confidence

• Develop and nurture relationships with community organizations, networks, and other stakeholders to expand opportunities and resources for clients

• Support delivery of career readiness workshops to prospective and active clients

• Manage client and program data in our Salesforce CRM

Required Qualifications

• Post-secondary education and at least 3 to 5 years proven track record in career coaching/counselling

• Strong knowledge of current labor market trends, job search strategies, and employment-related resources

• Strong interpersonal and communication skills, both verbal and written

• Ability to build trust and rapport with clients from diverse cultural backgrounds

• Proficient in using a CRM system and other virtual tools for remote work (e.g., Zoom, Microsoft Teams)

• Experience working with refugees, newcomers, or other vulnerable populations

• Fluency in additional languages and lived experience in forced displacement are considered assets

What We Offer 

• The opportunity to have an impact in a fast-growing organization serving vulnerable communities  

• Be part of a diverse and inclusive team culture that fosters innovation and works across Canada

• Permanent position with a competitive compensation package, including starting salary range of $55,000-60,000, health benefits and 20 vacation days

• Flexible work environment including all virtual communication solutions provided (Zoom, Microsoft Office, Salesforce, etc.)  

• Ability to work remotely or from one of our shared office environments in Montreal, Toronto, Calgary, or Vancouver    

Jumpstart is an equal opportunity employer committed to diversity and inclusion. Refugees and individuals from underrepresented communities are strongly encouraged to apply.

Disclosure

• Jumpstart does not use artificial intelligence to screen, assess or select applicants for the position.

• This posting is not for an existing vacancy.

How to Apply

Submit your résumé and cover letter as a single PDF file. Applications will be reviewed on a rolling basis until the position is filled.

• Any applications without a cover letter will not be considered.