About Keystone

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit https://mykeystone.com/.

SVP, People Strategy & Business Partnership

Position Summary:

The SVP, People Strategy & Business Partnership is Keystone's senior business-facing Human Capital leader, responsible for aligning people strategy with business priorities, organizational effectiveness, and Keystone's evolution into One Keystone. Reporting to the Chief Human Resources Officer, this role leads the HR Business Partner function as a strategic advisory team to senior leaders across the enterprise. In close partnership with the CHRO, Human Capital Leadership Team the SVP translates workforce priorities, leadership needs, and organizational change agendas into practical people strategies and measurable outcomes.

Key Responsibilities:

HRBP Leadership

Lead, coach, and develop a team of HR Business Partners supporting regions and business units across the organization.
Build and continuously improve the HRBP model, ensuring consistent strategic advisory, talent, organizational effectiveness, and employee relations support to business leaders.
Build HRBP business acumen, consulting capability, accountability, and responsiveness while serving as the escalation point for complex people and organizational matters.

People Strategy & Business Partnership

Serve as a trusted advisor to the CHRO and senior business leaders on people, workforce, organizational, and culture priorities that affect business performance.
Shape people strategies that support growth, organizational effectiveness, risk mitigation, and long-term enterprise success.

Enterprise Talent Processes & Business Enablement

Represent business priorities in enterprise Human Capital programs and annual people processes.
Partner with business leaders and Human Capital peers on talent reviews, succession planning, workforce planning, compensation, leadership development, and engagement.

Business Change & One Keystone Evolution

Partner with the CHRO and business leaders on the people side of Keystone's evolution into One Keystone.
Lead business-facing change initiatives that strengthen alignment, organizational capability, leader readiness, and adoption of common people practices.
Partner on acquisition integration efforts, including leadership alignment, talent assessment, retention planning, organizational design, and cultural integration.

Workforce Strategy, Talent & Succession

Guide workforce planning, talent assessment, succession, and leadership pipeline development for critical business needs.
Partner with HRBPs and business leaders to identify talent risks, development needs, and organizational capability gaps.

Employee Relations & Risk Management

Provide oversight on complex employee relations, investigations, performance concerns, sensitive workplace issues, and people-related risk.
Partner with HRBPs and leaders to ensure consistent application of company policies, employment practices, and compliance expectations.

Qualifications:

Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
Minimum of 10 years of progressive Human Resources experience, including significant business partnership and leadership responsibilities.
Experience leading in a multi-site, matrixed, or growth-oriented environment.
Strong coaching, consulting, relationship-building, and executive influencing skills.
Proven ability to manage complex employee relations and organizational challenges.
Strong business acumen with the ability to translate people strategies into practical actions and measurable outcomes.
Occasional travel will be required.
Ability to pass a criminal background check, as permitted by law.

Work Environment: This position offers remote work flexibility.

Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required.

Benefits:

Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

Keystone Agency Partners LLC

SVP, People Strategy & Business Partnership

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