Strategic Account Manager, National

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

What Drives Success

Under general supervision, this role is responsible for maintaining strong relationships with one or more large retail partners and collaborating with field sales and participating dealers to maximize sales opportunities.

Key Responsibilities

• Account Management:o Maintain and grow business with assigned national or global retail accounts.o Partner with retail customers on marketing initiatives, product placement, dealer relationships, and store expansion.

• Program Development & Support:o Assist in developing and implementing retail program guidelines and training for field sales and participating dealers.o Support the launch of consumer promotions and offers with retail partners.o Contribute to the development and production of program literature, store displays, and creative collateral.

• Customer Service & Issue Resolution:o Ensure timely and equitable resolution of end-consumer issues through collaboration with field sales, dealers, and retail partners.

• Sales Strategy:o Recommend and implement strategies or programs to increase profitable sales through retail channel partners.

What We Are Looking For

Education & Experience:o Bachelor’s degree or equivalent combination of education and experience.o Minimum of 1 year related experience.• Skills & Competencies:o Expert relationship-building, listening, persuasion, negotiation, and time management skills.o Knowledge of marketing strategies, sales techniques, and sales control systems.o Strong understanding of customer service principles, including needs assessment and satisfaction evaluation.o Effective written and verbal communication skills.o Substantial industry and product knowledge.

• Technical Skills:o Proficiency in Microsoft Office and Customer Relationship Management (CRM) software.

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $100,800 -132,300 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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