Sr. Salesforce Administrator

ZeroFox seeks a Senior Salesforce Administrator to own the configuration and continued optimization of ZeroFox's CPQ implementation and approval process framework within Salesforce.com. This is a critical, highly-visible role that partners closely with Sales, Sales Operations, and Marketing, and requires someone who understands how data actually flows across the business — not just within Salesforce in isolation. The ideal candidate analyzes data to drive decisions rather than relying on instinct alone, and has the judgment to know when to build something new versus maintain and optimize what already exists.

Role and responsibilities:

• Own enhancements start-to-finish: building and updating automation, running QA/UAT in sandbox environments, managing deployments via change sets, and documenting and communicating changes as needed

• Manage and maintain custom objects/fields, process builder, validation rules flows, and other automation features
• Support creating and maintaining product rules, product actions, product configuration and advanced approval rules
• Serve as the primary owner for CPQ troubleshooting, partnering with CPQ team, Sales and Sales Operations to diagnose and resolve quoting issues quickly and accurately
• Manage and maintain related sales technology connected to Salesforce (e.g., Gong), and own how data moves between systems
• Partner with Sales, Sales Operations, and leadership to translate business requirements into scalable Salesforce solutions
• Manage data imports, deduplication, and database cleanup to maintain data accuracy using Dataloader or Inspector
• Train sales team members on relevant tools, processes, and reporting

Requirements

• Salesforce.com Administrator Certification (ADMIN 201) required

• 3-5+ years of hands-on Salesforce administration experience (closer to 5 preferred); technology/SaaS or high-growth environment strongly preferred
• Experience at a smaller or leaner organization, where hands-on ownership across the platform was required
• Strong Salesforce experience: custom reporting/dashboarding, automation (process builder, flows), object relationships, field types, and security model (roles/profiles/permission sets)
• Solid written and verbal communication skills
• Comfortable working with large datasets — using tools like Excel/Google Sheets, SoQL, or reporting tools — to compare, analyze, and surface insights that drive decision-making
• Ability to work autonomously and lead Salesforce-related projects and initiatives

Desired qualifications and skills:

• Experience with Gong or other revenue intelligence/connected sales tools
• Experience with Impartner or another partner relationship management (PRM) platform
• Advanced Salesforce certifications beyond Administrator
• Familiarity with relational databases and related concepts

Benefits

• Competitive compensation

• Community-driven culture with employee events
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.