Sr. Mgr, HR Operations (Global Mobility Navigator)
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AI Summary
Date Posted:
2026-07-22Country:
United States of AmericaLocation:
US-NH-REMOTEPosition Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team:
RTX Global Mobility, Business Services is seeking a Global Mobility (“GloMo”) Partner, all regions. In this hands-on role, you will have a global mobility background and partner closely with Business leads, HR Partners, Talent Acquisition, Business Development, Total Rewards, Legal, Payroll & Tax to ensure a premium mobility experience for our International Assignees and Global Program leadership; You will serve as an integral part of the Global Mobility lineup supporting our management team and global mobility talent organization to deliver holistic people solutions. You will be responsible to scale experiences across our programs/businesses including managing day-to-day with our vendor providers, managing and resolving escalations and exceptions within a tiered support delivery model, vendor technology, and process and policy administration.
What You'll Do
Partner extensively with key business leaders, program/contract leads to ensure global mobility services are aligned and meet the operational needs of the specific program/team;
Manage and own assigned business area to include quarterly business reviews with key stakeholders
Work to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices.
Manage day-to-day interactions with a complex and high performing set of mobility stakeholders and/or vendors across the business to ensure a smooth experience for our employees
As part of a tiered support model, manage process flow as it pertains to escalated deployment queries, vendor contact, and program leadership questions, and process improvement
Assist with complex cases related to immigration, tax, and relocation related queries raised by our cross-functional teams and partner with the Global Mobility program owners (relocation, tax and immigration SMEs) to escalate and resolve
Review and ensure all exception requests are properly handled, escalating as needed to key stakeholders and process owners;
Maintain a commitment to our service level agreements (SLAs) for general inquiries and escalations to drive efficiencies across the team
Partner with internal cross-functional teams and vendor partners on specialized projects with focus on relocation process stakeholder education and consultation and advising, implementing self-service content and drive adoption of key tools and resources within our tiered service model
Deliver on specific technical or compliance driven processes to ensure data integrity, accuracy, and timely completion, e.g. audits, performance surveys, dashboards, payroll reviews, etc.
Partner closely with other global mobility program managers, regional managers, key stakeholders, and global program owners (SMEs) to ensure alignment with global philosophies for relocation, tax and immigration programs and collaborate on other team initiatives and projects as assigned
Develop global mobility knowledge, process optimization, and documentation for our People Services team to help manage high-volume inquiry resolution
Assist in various internal reviews of relocation data, processes and policies and assist with audits to verify data discrepancies between systems and ultimately, resolve data discrepancies
Qualifications You Must Have
Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience in global mobility, Human Resources or directly related field, or an Advanced Degree in a related field and minimum 5 years experience in global mobility, Human Resources or directly related field
5+ years of progressive experience in Global Mobility
5+ years experience with key global mobility lifecycle processes and methodologies
Prior experience working through queries requiring root cause analysis and providing end-to-end solutions, contribute to improving the processes and helps identify systematic blind spots
Prior experience managing full suite of global mobility vendors with a focus on performance management, accountability, escalation & exception protocol, training and relationships
Prior experience handling complex, ambiguous situations exercising judgement and critical thinking skills and manage escalation quickly to closure
Prior experience working effectively with data, analyze and present insights and identify key trends, develop and deliver presentations of key results
Demonstrated project management experience across multiple disciplines and stakeholders – driving projects from conception to implementation
Qualifications We Prefer
Experience working with or in support of diverse communities and their specific relocation needs
Advanced user of MS Excel data analysis and manipulation, including pivot tables, VLOOKUP and chart creation, Workday, Link, and/or other HR-centric systems
Working knowledge of host country deployment and relocation challenges in all or some of the following geographic regions: EU, MENA, Asia-Pacific, Australia, Canada, the Americas
Experience thriving in a constantly changing environment and demonstrated skill operating in a fast-paced, high growth and highly collaborative environment
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Work Location: Remote
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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