Solutions Consultant

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Solutions Consultant collaborates with Account Executives and Sales Management to support the sales process by evaluating and addressing client needs related to CentralSquare software. This role involves delivering product presentations, conducting demonstrations, and formulating tailored business solutions.

Job Duties:

• Maintain a remote home office, including internet speed capable of supporting daily work and remote demonstrations.
• Manage provided demonstration systems and hardware with current software versions and appropriate demo data.
• Deliver compelling product presentations and demonstrations using scenario-based scripts and advanced techniques.
• Understand client business needs and processes to tailor solutions using CentralSquare products.
• Collaborate with sales teams to support the sale of assigned products and services to key accounts.
• Demonstrate end-user and administrative knowledge of products including 911, CAD, Mobile, RMS, JMS, and add-ons.
• Contribute product content for proposals and respond to RFPs using CentralSquare tools and resources.
• Assist in developing sales strategies, plans, and product presentations.
• Evaluate client systems and processes to craft effective presentation content.
• Identify and resolve issues within the product sales process, including presentation content and delivery.
• Maintain current product knowledge and a network of industry contacts.
• Participate in conferences and trade shows to promote CentralSquare solutions.
• Seek mentorship and feedback to continuously improve presentation skills, product knowledge, and sales techniques.