Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

About the Role 

We are seeking an experienced Senior Workday Solutions Architect with deep functional expertise across the Procure-to-Pay (P2P) domain to support and evolve our enterprise Workday landscape. This role focuses on Workday Procurement, Workday Strategic Sourcing (WSS), Workday Expenses, VNDLY, and related integrations—ensuring our solutions are scalable, future‑ready, and aligned to business strategy. 

The ideal candidate is a functional Workday expert with hands‑on implementation and support experience across WSS, Workday Procurement, Workday Expenses, and VNDLY. This individual will translate business needs into solution designs, guide operational support, and own enhancements, optimizations, and Workday roadmap adoption. 

Location

Full remote within US (Not limited to the states that the job is tagged to)

Key Responsibilities 

Solution Architecture & Functional Leadership 

• Own the P2P Architecture & Roadmap 

• influence across enterprise-wide Workday strategy. 

• Serve as the functional architect for Workday Procurement, WSS, Workday Expenses, and VNDLY. 

• Lead design, configuration, and deployment of scalable P2P solutions. 

• Collaborate with stakeholders to gather requirements and document solution architecture. 

• Govern Workday configuration for consistency, stability, and best‑practice alignment. 

Procure-to-Pay Enhancements & Operations 

• Provide expert-level functional support across procurement, sourcing, supplier management, and expenses. 

• Own operational oversight including triage, root cause analysis, and permanent fixes. 

• Identify and implement enhancements that improve compliance, efficiency, and usability. 
• Ensure alignment with upstream/downstream systems including VNDLY, Finance, AP, and HR. 

Roadmap Planning & Feature Adoption 

• Monitor Workday’s roadmap and release cycles. 
• Evaluate new features, perform impact assessments, and lead rollout planning. 
• Recommend strategic adoption of new capabilities to improve procurement and expense processes.
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Cross-Functional Collaboration 

• Act as liaison between procurement, finance, IT, HR, and external partners. 
• Partner with integration teams to support functional design and data flows. 
• Mentor analysts and SMEs on Workday configuration and process design. 

Governance, Testing & Compliance 

• Maintain functional documentation including SOPs and configuration notes. 
• Lead UAT planning, regression testing, and production validation. 
• Ensure P2P processes align with audit standards and internal controls. 

Required Qualifications 

• 6-8 years of Workday functional experience with focus on Procurement, WSS, Expenses, and Financials. 
• Hands-on implementation and support experience with Workday Strategic Sourcing, Workday Expenses, VNDLY, and Workday Procurement. 
• Strong understanding of procurement operations (requisitions, sourcing events, suppliers, contracts, POs, invoicing). 
• Experience designing scalable solutions following Workday best practices. 
• Proven experience with Workday enhancements, release management, and feature adoption. 
• Excellent communication and stakeholder management skills. 

Preferred Qualifications 

• Workday Pro Certifications (Procurement, Expenses, Reporting, or Integrations). 
• Experience leading full lifecycle implementations across WSS, Expenses, Procurement, or VNDLY. 
• Knowledge of financial accounting flows tied to procurement. 
• Ability to influence cross-functional partners and lead design decisions. 
• Experience in large enterprise or global Workday environments. 

What We Offer 

• Opportunity to shape and advance a growing Workday ecosystem. 
• Collaborative environment focused on innovation and continuous improvement. 
• Involvement in strategic procurement and enterprise transformation initiatives. 
• Competitive compensation, benefits, and career growth opportunities. 

#LI-Remote

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

Click here to view a summary overview of our Benefits.

Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.


• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

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Be the one building what's next - where AI, experience and impact come together.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai. 

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.