Shift Runners and Assistant Managers

INTERNAL INTEREST APPLICATION - DCM EMPLOYEES ONLY

Please note: This is an interest application for current DCM employees. There is no specific job opening at this time, but once an Assistant Manager position becomes available, we will review applications from those who have expressed interest through this posting.

Eligibility: This opportunity is only open to experienced DCM employees who have worked successfully as a caller on one or more campaigns.

This is for those interested in a Shift Runner or Assistant Manager position.

DCM Inc. is an equal opportunity employer. We are dedicated to celebrating diversity and committed to creating an inclusive environment for all employees.

Since 1997 DCM Inc. has proudly helped some of the most prestigious cultural, political, and advocacy organizations in North America. We are currently looking for candidates to join our team as an Assistant Manager for one of our many national campaigns. This position is an entry-level position for those with calling experience looking to learn more about arts and political fundraising & marketing campaigns with opportunities for growth within the organization. We provide full training and are looking for someone to dive in with enthusiasm and the appetite to succeed!

Assistant Managers/Shuft Runners are responsible for managing designated campaign's shifts and shifts when the Campaign Manager is unavailable. The Assistant Manager/Shift Runner assumes responsibility for those specific shifts only; it is not their responsibility to manage the entire week's shifts. While managing these specific shift(s), it is the Assistant Manager/Shift Runner's role to maximize campaign revenue for the client by managing calling staff, and completing the administrative duties associated with running a full calling shift. A calling shift is generally 4 hours in duration.

Essential Duties of the Position:

• Assumes the responsibilities of the Campaign Manager during designated shifts and/or in the event that the Campaign Manager is absent.
• Manages and supervises campaign calling staff during designated shifts, as assigned by the Campaign Manager and/or Campaign Strategist. This includes arriving early to prepare and present sales/success meetings, taking attendance, leads distribution, coaching and motivating phone reps, enforcing proper phone room rules and etiquette, checking all transactions for quality control, keeping track of revenue raised per employee, and closing the shift in a timely and thorough fashion.
• Assists in hiring, training, and/or discipline of calling staff personnel under the direction of primary Campaign Manager to ensure maximum productivity.
• Produces timely and accurate campaign reports associated with their designated shifts. This includes data entry into DCM's internal database CenterStage.
• Provides accurate transactions to the client's box office and/or development office.
• Assist with the data entry of employee information, attendances, sales and gift data, lead resolutions into DCM's internal database CenterStage.
• Assists with the completion and organization of new hire paperwork.
• Follows and enforces DCM's company policies and procedures.
• Performs a variety of additional duties related to the campaign as assigned or requested by the Campaign Manager or DCM Home Office.

This position is classified as Part Time, Hourly and Non-Exempt. DCM is committed to growth and development within our company. Currently this position is fully remote.

To apply please submit an application, cover letter and resume on this job posting. All sections of the online application must be completed in order to be considered for the position. Only qualified applicants will be contacted for an interview.

At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table.

Why DCM?

Inclusive Workplace: We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued.

Growth Opportunities: We believe in investing in our employees' growth and offer opportunities for professional development and advancement.

Competitive Compensation: We offer competitive compensation packages to attract and retain top talent.

Impactful Work: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.

Learn more about DCM Inc by visiting our website: www.dcmtm.com