Senior Research Associate – Survey, Corporate Team

Senior Research Associate, Corporate Survey

Hanover Research

Remote Opportunity

The Senior Research Associate will work closely with a Research Director and other analysts on survey research projects that deliver actionable insights in addressing clients’ market research questions. In this role the analyst will draw on logical and critical thinking skills to create high-quality, custom survey instruments and will build on their knowledge of survey tools to program instruments with extreme accuracy. They will also analyze survey results to craft a compelling narrative that supports clients’ decision-making on pressing business needs.  

Responsibilities

• Survey Design and Programming

  • Accuracy & Quality

    • Flexibly adapts templates and customizes as appropriate to create a successful design

    • Recognizes and corrects downstream impacts of survey changes when implementing design edits

    • Flexibly executes and integrates some secondary research necessary to support design

  • Organization & Flow

    • Effective organization is maintained in designs of moderate/average complexity

    • Demonstrates ability to think critically about what questions are needed to support a client’s research objectives and how best to organize

  • Programming

    • Accurately programs surveys of increasing complexity

    • Identifies and corrects programming flaws of increasing complexity in testing own surveys and as a team survey tester

• Survey Analysis

  • Accuracy & Quality

    • Cleans and sets up datasets of increasing complexity

    • Capable of performing more complex data quality checks

    • Uses visualizations to convey data clearly and effectively

    • Reporting accuracy is maintained with analyses of increasing complexity

  • Writing

    • Writing is used successfully to add impact to analysis, including effective synthesizing of findings

    • Capable of writing effectively about increasingly complex data

    • Writing demonstrates sophisticated use of language and a clear analytical voice

  • Logic, Insights, & Organization

    • Narrative indicates a clear understanding and appreciation of the client’s business need

    • Produces actionable recommendations

    • Effective organization and flow is maintained with analyses of increasing complexity

• Project Management

  • Time Management

    • Demonstrates efficiency and time-savings in completing tasks that have been mastered

    • Capable of balancing more than one task of average complexity

  • Task Management

    • Effectively navigates challenges, demonstrating ability to flex work plans as needed

  • Independence & Strategy

    • Completes assignments of average complexity without guidance and of advanced complexity with guidance

    • Capable of effectively providing guidance on assignments of minimal to average complexity

    • Possesses strong foundation in survey practices/resources and is self-sufficient in overcoming most challenges

• Teamwork/Leadership

  • Communication

    • Proactive participant in team communications and meetings

    • Establishes check-ins and touchpoints when project leading, and promptly responds to questions

    • Communicates edits as a project leader and/or closer to project manager

  • Team Engagement & Leadership

    • Shows engagement in small team meetings in asking questions and participating in discussions around peers’ projects

    • Promptly adopts new or updated processes

    • Suggests process improvement ideas that are thoughtful and potentially impactful

Qualifications

• High comfort level with Microsoft Office applications, such as MS Word, MS Excel, and MS Power Point.

• Experience with survey software platform(s), such as Qualtrics.

• Experience with survey research methodologies and procedures, such as survey design best practices, developing sampling plans, and quantitative analysis.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Ability to work quickly and independently with minimal guidance or oversight

• Ability to work under pressure and multitask in a fast-paced environment

• Ability to accept feedback and constructive critique positively

• Ability to pick up new quantitative skills and market research methodologies as necessary

Work Environment and Physical Requirements

• Must be able to remain in a stationary position

• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

Education Requirement

Bachelor’s degree in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline from an accredited 4-year institution is required.

Experience Requirement

Professional or academic experience conducting research or survey design and analysis strongly preferred.  Applied market research experience is preferred.

Location

USA Remote   

Office is located in Arlington, VA  
#Remote #LI-Remote   

Benefits

• Starting at 18+ days Paid Time Off

• 14 observed holidays, including Juneteenth, Indigenous People Day and personal floating days

• 401(K) employer matching programs

• Comprehensive health and dental benefits package

• Health and wellness packages with discounts to local gym

• Community service opportunities

• Unlimited snacks and beverages in office

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair.  The compensation range for this role at the company is $53,800 – 60,000. Please note that the base salary offered is contingent on the candidate’s job-related knowledge, skills, and experience.  Our base pay range is determined by the role and the market. 

Hanover believes in supporting our team’s overall well-being now and in the future. We provide retirement benefits and 401K matching to help you plan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careers page or please talk to your Recruiter to learn more.  

How to Apply 
If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials.

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via email recruiting@hanoverresearch.com All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.    

About Hanover Research  
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit www.hanoverresearch.com  

Hanover Values  

• Business Building – We build our business quickly and intelligently and we help our clients do the same  

• Thought Leadership and Innovation – We strive constantly to deliver better information in a better way  

• Service – To our clients and our community, service is our guiding principle  

• Leadership and Mentorship – Our talent is our greatest asset, and we hope to help our people be their best  

• Firm Citizenship – We are optimists who believe there are endless possibilities for our company and ourselves  

Hanover Research provides equal employment opportunities to all employees and applicants for employment without regard to their race, color, creed, religion, national origin, gender, sexual orientation, gender identity or expression, disability, veteran status, age, marital status, familial status, genetic information, or status with regard to public assistance, or membership or activity in a local human rights commission, any other characteristic protected by applicable federal, state, or local law. You can learn more on our Equal Employment Page.