Senior Project Manager

We are looking for a Senior Project Manager to own our larger accounts and multi-phase programs, from signed contract through discovery, build, launch and the first months after go-live.

This is a senior delivery role. You are accountable for the budget, scope, timeline, and the customer relationship on every project you run, and you carry the conversations that come with them. We want someone who has already managed complex enterprise implementations, understands the challenges of ERP integration, and who has worked in a delivery model where AI does a meaningful share of the work. In this model, you understand that the project manager’s job is to make sure the work is defined well enough for AI and human steps to flow smoothly and with minimal intervention.

What you will do

• Own the project from signature to post-launch and deliver it on time, in scope, and on budget.

• Turn the contract into a work breakdown with estimates that roll up to the sold number, and close discovery with the Solution Architect on that basis.

• Keep the backlog ready. Every piece of work has a trace to the agreed solution design, acceptance criteria, an estimate and its dependencies before it goes to the team.

• Keep the project record complete, with every project meeting recorded and filed so the design, the plan and the team’s AI tools can work from it.

• Run the project week to week. Record and communicate budget burn, risks and mitigations, blockers with an owner and a date, dependencies on the customer’s IT and ERP partners, and a status the sponsor can act on without a call.

• Carry the hard conversations. When scope or expectations drift, say what it costs, defend the team’s estimate and the agreed scope, and route the rest through change control.

• Keep the customer relationship and the team healthy through the hard parts. The sponsor and customer trust your numbers, and the team trusts you to protect their estimates and their time.

• Take the first call on customer escalations and bring rebaselines and change orders to the customer on your own.

• Mentor Project Managers and build the templates, dashboards and working practices the PMO runs on.

What we are looking for

Experience and qualifications

• Bachelor’s degree, or equivalent practical experience.

• Seven or more years managing software implementation projects with a contracted budget for enterprise customers, with commerce, PIM or ERP integration projects in the Microsoft ecosystem strongly preferred.

About Truvio

Truvio is a fast-growing SaaS company that combines established Microsoft Dynamics ISVs into one product portfolio built for Dynamics 365, helping customers get more value from their ERP investments. With our core values Take ownership, Build Trust, Drive innovation and Succeed together, we are about 450 employees worldwide across North America, Europe, Asia and Australia.