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AI Summary

Own product strategy, roadmap, discovery, prioritization, and delivery for customer-facing payments and FX platform initiatives, aligning solutions with customer needs and business goals. Lead cross-functional launches, monitor adoption and performance against KPIs, and drive optimization while coordinating stakeholders across product, engineering, commercial, operations, and control functions.

What We Need

Corpay is currently looking to hire a Senior Product Manager within our Product Management division. This position falls under our Cross Border line of business and is located in Toronto, but the team is open to candidates in the United States. In this role, you will act as a key contributor to the strategy, roadmap management, delivery, GTM, adoption monitoring, and maintenance of features across our customer-facing payments and FX platform. This role will work closely with business stakeholders to build a deep understanding of customer challenges, then collaborate with design, engineering, and QA teams to leverage that understanding into scalable, commercially impactful solutions.

The Senior Product Manager will serve as the bridge across stakeholders to ensure feature delivery aligns with strategic priorities and measurable business outcomes. This individual will own discovery, prioritization, execution oversight, launch and performance measurement and adjustments across client-facing product initiatives.

You will report directly to the Director of Product Management and collaborate with Engineering, QA, Sales, Operations, Commercial, Customer Success, and Product Design teams.

How We Work

As a Senior Product Manager, Corpay will set you up for success by providing:

  • Company-issued equipment
  • Formal, hands-on training
  • Access to cross-functional product and engineering teams
  • Opportunities to influence strategic platform direction
  • A highly collaborative and outcome-oriented culture

Role Responsibilities

The responsibilities of the role will include:

Product Strategy & Roadmap Ownership

  • Maintain roadmap for product initiatives within the online platform, ensuring alignment with company objectives, customer needs, and market opportunities
  • Prioritize initiatives and features based on business value, ROI, customer impact, technical feasibility, and level of effort
  • Establish shared vision and alignment across Product, Engineering, Commercial, and Operations teams
  • Translate strategic business goals into actionable product initiatives and delivery plans

 

Customer & Stakeholder Engagement

  • Partner closely with business and commercial stakeholders to understand customer pain points, operational challenges, and market demands
  • Conduct ongoing product discovery through customer interviews, user feedback, analytics, and market research
  • Serve as the voice of the customer throughout the product lifecycle
  • Independently collaborate with internal and external stakeholders, representing Product and Corpay in discussions and building alignment across competing priorities.
  • Work with Regulatory, Legal, Compliance, and other control functions to identify requirements, navigate risk, and support sound product decisions.

 

Product Delivery & Agile Execution

  • Write and manage epics, user stories, acceptance criteria, and functional requirements
  • Drive clarity around scope, priorities, dependencies, risks, and trade-offs
  • Apply established product management practices from day one.
  • Make sound business decisions within the role's remit and exercise judgement on when to seek direction or escalate.
  • Maintain clear ownership of next steps, timelines, dependencies, and stakeholder follow-ups.
  • Ensure delivered solutions meet business objectives and quality expectations

 

Product Discovery & Competitive Analysis

  • Perform competitive analyses and industry research to identify emerging trends, capabilities, and opportunities within the payments ecosystem
  • Evaluate market opportunities and develop business cases supporting strategic investments
  • Partner with stakeholders to validate concepts, assess feasibility, and define MVP approaches

 

Product Launch & Adoption

  • Lead cross-functional product launches in partnership with Operations, Marketing, Digital Growth, Sales, and Customer Success teams
  • Define success metrics, KPIs, and adoption targets for product initiatives
  • Monitor post-launch performance and adoption trends
  • Establish corrective action plans and optimization strategies when business outcomes or adoption targets are not achieved

 

Communication & Leadership

  • Communicate product strategy, priorities, and outcomes effectively to technical and non-technical audiences
  • Influence decision-making across cross-functional teams without direct authority
  • Communicate proactively and clearly, providing timely updates, adapting the message to the audience, and presenting as a credible, thoughtful product leader in meetings and stakeholder conversations.
  • Help foster a culture of accountability, collaboration, and continuous improvement

 

Qualifications & Skills

  • 5+ years of Product Management experience within B2B Payments, FinTech, Corporate Payments, or related financial technology solutions
  • Strong experience managing customer-facing, front-end digital products with a focus on usability, workflow efficiency, and customer experience
  • Experience partnering closely with UX/UI designers, commercial stakeholders, and engineering teams to deliver user-centric product solutions
  • Proven ability to prioritize competing initiatives based on ROI, customer value, business impact, risk, and engineering effort
  • Experience leading Agile product development teams using Scrum methodology
  • Strong analytical and quantitative skills with the ability to leverage data and metrics to support decision-making
  • Experience conducting product discovery, customer research, journey mapping, and competitive analysis
  • Proven ability to launch products and measure success through KPIs, adoption metrics, and operational outcomes
  • Excellent verbal and written communication skills with the ability to communicate effectively across all organizational levels
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Familiarity with Jira, Confluence, Figma, analytics tools, and modern product management practices preferred

 

Benefits & Perks

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide 
  • Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes 

 

#LI-Corpay

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