Senior Mental Health Clinical and Disability Consultant

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Senior Mental Health Clinical & Disability Consultant, you will play a key advisory role in supporting individuals experiencing mental health-related disabilities by helping shape recovery, rehabilitation, and sustainable return-to-work strategies.

In this specialized role, you will bring your clinical expertise in mental health disability management, rehabilitation, and recovery to support complex claims, guide evidence-based decision-making, and strengthen best practices across Medavie. 

You will partner closely with Disability Case Specialists, healthcare providers, rehabilitation professionals, and business partners to promote timely, thoughtful, and effective outcomes.

You will provide expert consultation on complex claims, coach and mentor disability professionals, promote evidence-based practices, and contribute to the ongoing evolution of disability management at Medavie.

What You Will Do:

Complex Case Consultation

• Assess complex or high-risk mental health disability claims and provide practical recommendations that support recovery and sustainable return-to-work outcomes.
• Review and interpret medical, psychological, and clinical information to inform case direction.
• Identify barriers to recovery and recommend appropriate, timely intervention strategies.
• Partner with Disability Case Specialists to develop effective case management strategies and action plans.
• Promote proactive disability management practices and timely interventions.

Coaching & Capability Building

• Serve as a trusted advisor and coach to Disability Case Specialists and other disability management professionals.
• Provide one-on-one and group coaching on mental health disability claims, functional assessment, claimant engagement, recovery planning, and return-to-work strategies.
• Support the development of clinical reasoning and best-practice disability management approaches.
• Develop and deliver practical tools, resources, training, and guidance materials that build mental health expertise across the organization.

Rehabilitation & Return-to-Work Support

• Assess functional capacity, work readiness, and rehabilitation opportunities.
• Recommend rehabilitation, clinical, and workplace interventions that support meaningful recovery.
• Provide guidance on return-to-work planning and sustainable workplace reintegration ensuring the focus remains on function.

Continuous Improvement

• Identify trends, insights, and opportunities to enhance mental health disability management practices.
• Contribute to quality improvement initiatives, best practices, and program enhancements that improve outcomes for claimants and teams including reducing claim durations with our Every Day Matters Philosophy.
• Maintain current knowledge of mental health, rehabilitation, disability management, and insurance industry trends.

What You Bring:
Education & Experience

• A Bachelor's or Master's degree in a relevant health or clinical discipline.
• 5 to 7 years of experience in mental health, rehabilitation, disability management, occupational health, or a related clinical field.
• Experience supporting complex mental health disability cases and navigating recovery or return-to-work considerations.
• Experience coaching, mentoring, consulting, or providing specialized clinical guidance to disability management professionals.
• Professional designation in a regulated health profession, including Occupational Therapy, Social Work and Other related clinical disciplines is mandatory.

Knowledge & Skills

• Advanced knowledge of mental health conditions, evidence-based treatment approaches, and recovery-oriented practices.
• Strong understanding of disability management and return-to-work principles.
• Excellent coaching, consultation, facilitation, and communication skills.
• Strong analytical thinking, problem-solving, and decision-support capabilities.
• Ability to influence, build trust, and collaborate effectively with multiple stakeholders.
• English & French proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners who operate in both English and French.

What’s in it for you?  

What makes us a different kind of employer? Our award-winning culture, a team who really cares, unmatched training and support are all dedicated to ensuring you are set up for success.

What We Offer:

• A flexible work environment that supports work-life balance, where possible.
• A comprehensive health, vision, and dental plan with 100% employer-paid premiums from day one.
• A 100% employer-matched Defined Contribution Pension Plan.
• An annual incentive bonus that recognizes your contributions.
• Paid vacation, the ability to purchase an additional week of vacation, wellness benefits, and fitness discounts.
• Career growth opportunities, including learning, coaching, mentoring, and meaningful development experiences.

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Salary range: $99,177 - $110,097 (CAD)

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.