Senior Manual QA Engineer for Sora Union

Talent is everywhere, opportunity is not. Sora Union changes that.

Sora Union is a professional services company specializing in design, localization, engineering, staffing and QA projects for businesses, organizations and governments. The Sora Union team is globally-distributed and made up of diverse and talented professionals impacted by or at risk of displacement due to conflict or climate change.

We’re looking for an experienced Senior Manual QA Engineer to join us to help expand our team of diverse and experienced professionals.  

As a QA Engineer working on projects in partnership with our clients, you’ll work with products and companies both big and small, primarily responsible for ensuring they deliver the highest quality experience possible for their users. You’ll work with software developers, product managers, designers, and customer service teams to increase confidence in our clients’ releases, including testing applications, investigating issues, and reporting on results. 
You’ll be successful in this role if you enjoy working towards becoming one of the most knowledgeable individuals about a product and how it gets to consumers.  You should be an effective communicator, comfortable exchanging information in a clear and concise way with both technical and non-technical stakeholders.

You’ll be responsible for:

• Developing, maintaining, and executing a comprehensive suite of manual tests and regression lists to ensure the reliability and quality of product releases.
• Collaborating closely with customer support and internal feedback channels to investigate, triage, and prioritize identified issues, ensuring a swift and effective resolution process.
• Becoming a proficient and power user of our clients' products, delving into their functionality at a deep level to enhance testing practices and contribute to overall product quality improvement.

Ideally, you’ll have:

• A degree in computer science or mathematics, coupled with a minimum of 3 years of experience in a professional QA role.
• Demonstrated expertise in manual testing methodologies for evaluating web and mobile applications (Android & iOS), proficiently identifying discrepancies related to functionality, usability, and design issues.
• Experience with such domains/projects: Block Chain Technology, Data Science, AI, Machine Learning, US Mortgage Industry Standards. 
• Strong written and verbal communication skills, enabling effective collaboration with diverse teams, including individuals with varying technical backgrounds.
• Familiarity with Defect Management Processes and relevant tools such as GitHub, Atlassian Jira, Azure Test Plans, Notion, and Backlog.
• Understanding of Agile and Scrum processes to facilitate seamless integration with development cycles.
• Knowledge of SQL and scripting. Ability to create, understand and run SQL queries.
• Comfort with ambiguity, adaptability to change, and the ability to learn new systems quickly, showcasing a talent for finding creative solutions.
• Proven success as a self-starter in a fully distributed work environment.
• Proficiency in English at an upper-intermediate level.
• Strong analytical and problem-solving skills to efficiently identify and isolate issues during manual testing processes.
• Attention to detail, ensuring thorough testing coverage and the ability to spot subtle defects.
• Excellent organizational skills to manage and prioritize manual testing tasks effectively.
• Adaptability to evolving project requirements and the capacity to quickly comprehend complex systems.
• Collaboration skills to work closely with cross-functional teams and communicate effectively on testing outcomes.

The QA Engineer role is a full-time, 6 month contract position initially reporting to the Sora Union QA Manager with a direct working relationship with the engineering leader at the client the team is embedded with. This role is a distributed position, and can be based in any location.

Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.