(Senior) Manager Collections (m/f/d)
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AI Summary
Join the Alliance: Your Expertise, Our Global Impact
Sport Alliance builds the technology powering fitness and wellness businesses worldwide — from management platforms and payment solutions to member-facing applications. As we scale globally, we're looking for a leader who thrives on ownership and brings expertise to complex, cross-market challenges.
As (Senior) Manager Collections (m/f/d), you own our collections function end-to-end — the complex cases, the high-priority client relationships, and the calls on write-offs and credit notes. You keep receivables healthy across markets and make sure cash flow stays strong and predictable at scale.
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Own complex collections cases and high-priority client relationships end-to-end
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Decide on write-offs and credit notes, and monitor receivables/aging balances with a focus on high-impact accounts
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Investigate and resolve payment delays and disputes together with internal teams
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Analyze aging reports and payment patterns to drive DSO reduction and shape strategies for high-risk accounts
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Drive improvements to collection tools and dunning processes, and deliver accurate cash collection forecasts
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Act as the go-to person for key client relationships and cross-functional disputes (Finance, Sales, Account Management, Operations), and keep clean records of all activity
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4–8 years of experience in Collections, Accounts Receivable, or Finance operations
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Fluent in German, English, and Polish
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Solid understanding of dunning processes, financial risk assessment, and dispute management
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Hands-on experience with collection tools and ERP systems
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Strong negotiation skills and experience managing stakeholders at all levels
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PLN 15,000–19,000 gross/month (UoP)
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Final compensation will be based on experience, skills, and overall fit for the role.
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Benefits package – private medical care and a sports card to support your health and well-being
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Access to Udemy Business – boost your skills with thousands of high-quality online courses
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Flexible work model – work fully remotely or combine it with on-site collaboration at our modern office in Warsaw
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Flexible Working Hours – adjust your schedule to fit your lifestyle
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Unique experience in the Fitness and SaaS industry – join a market-leading company in a dynamic, fast-growing industry
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International team – work alongside talented colleagues from around the world in a diverse and inclusive environment
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Unforgettable company events – take part in engaging team-building activities and memorable celebrations
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