Senior Director, Strategic Client Delivery – Enterprise Transformation

 Posted 6 days ago
     
 $169K - $355K per year
  
10+ years experience
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AI Summary

Oversee a portfolio of strategic enterprise client relationships as an executive delivery leader to drive complex transformation initiatives. Partner with C-suite executives to align technology investments with business priorities and ensure delivery excellence across scope and financial performance.

Senior Director, Strategic Client Delivery – Enterprise Transformation

Location: Remote (U.S.)

Travel: Up to 50%

About the Role

Oracle is seeking a seasoned executive delivery leader to oversee a portfolio of our most important enterprise client relationships. This is a highly visible, executive-level individual contributor role for a leader who excels through influence rather than direct people management. You will serve as the executive accountable for complex transformation initiatives, partnering with senior customer executives and Oracle leadership to deliver business outcomes, navigate organizational complexity, and build trusted, long-term partnerships.

Our customers expect more than successful implementations—they expect a strategic advisor who understands their industry, aligns technology investments to business priorities, and provides the leadership needed to execute large-scale transformation with confidence.

The ideal candidate brings deep industry expertise, a strong consulting background, and a proven history of leading enterprise transformation programs for Fortune 500 organizations. Combining executive presence with commercial acumen, you will work across Sales, Consulting, Customer Success, Product Development, and Engineering to drive successful outcomes, strengthen executive relationships, identify opportunities for growth, and maximize long-term customer value.

Key Responsibilities

  • Lead delivery across a portfolio of Oracle's largest and most strategic enterprise accounts.
  • Serve as the executive delivery leader and trusted advisor for CIOs, CTOs, COOs, business executives, and executive steering committees.
  • Build long-term executive relationships by understanding customer business priorities and aligning Oracle solutions to measurable business outcomes.
  • Provide executive oversight for complex, multi-workstream transformation programs, ensuring delivery excellence across scope, schedule, quality, financial performance, and customer satisfaction.
  • Drive executive governance, portfolio health reviews, risk management, issue resolution, and strategic decision-making.
  • Anticipate delivery risks and proactively implement mitigation strategies before they impact customer outcomes.
  • Partner closely with Sales, Customer Success, Product, Engineering, Consulting, and Support organizations to ensure a seamless customer experience.
  • Balance customer objectives with Oracle's strategic priorities while maintaining operational excellence across multiple engagements.
  • Identify opportunities to expand strategic accounts by strengthening executive relationships, driving customer success, and delivering measurable business value.
  • Lead and mentor senior delivery leaders, fostering a culture of accountability, collaboration, innovation, and continuous improvement.
  • Influence executive stakeholders through exceptional communication, strategic thinking, and sound business judgment.
  • Travel up to 50% to support executive client meetings, governance sessions, business reviews, and strategic planning activities.

 

Required Qualifications

  • 15+ years of experience leading enterprise technology implementations, digital transformation initiatives, or strategic consulting engagements.
  • Proven success managing executive-level customer relationships within complex global organizations.
  • Demonstrated experience leading large delivery portfolios consisting of multiple enterprise programs, multimillion-dollar budgets, and geographically distributed teams.
  • Strong executive presence with the ability to influence C-suite leaders, executive steering committees, and board-level stakeholders.
  • Deep expertise managing delivery risk, executive escalations, organizational change, governance, and enterprise transformation.
  • Strong commercial acumen with experience balancing delivery excellence, customer success, financial performance, and strategic account growth.
  • Exceptional leadership, communication, negotiation, and stakeholder management skills.
  • Bachelor's degree or equivalent professional experience.

 

Preferred Industry Experience

We're looking for leaders who bring deep expertise within one or more of Oracle's strategic industries, including:

  • Manufacturing
  • High Technology
  • Communications
  • Financial Services
  • Healthcare
  • Retail & Consumer Goods
  • Energy & Utilities
  • Construction & Engineering
  • Public Sector
  • Professional Services
  • Hospitality
  • Life Sciences

Experience leading ERP, Supply Chain, Cloud Infrastructure, AI, HCM, CX, or enterprise-wide transformation programs within these industries is highly preferred.

What Sets You Apart

  • You build credibility quickly with executive stakeholders and become a trusted business advisor.
  • You excel at leading through ambiguity while maintaining focus on customer outcomes.
  • You understand how to connect business strategy, technology, and delivery execution to create measurable value.
  • You proactively identify risks, navigate complex organizational dynamics, and make sound decisions under pressure.
  • You know how to transform successful delivery into long-term strategic partnerships that drive customer loyalty and portfolio growth.
  • You have successfully led large-scale enterprise transformation programs with significant executive visibility and business impact.
  • You develop high-performing leaders and create organizations that consistently deliver exceptional results.

 

Why Oracle?

Oracle's most strategic client relationships require exceptional leadership. These engagements carry board-level visibility, significant revenue responsibility, and substantial reputational impact. Success demands leaders who bring executive credibility, commercial judgment, and operational discipline to navigate complexity, align stakeholders, and consistently deliver transformative business outcomes.

As the Senior Director, Strategic Client Delivery, you will play a pivotal role in shaping Oracle's most important customer relationships—leading complex portfolios, influencing executive decision-making, and helping customers realize the full value of their Oracle investment while driving long-term growth for both the customer and Oracle.

If you're passionate about leading enterprise transformation, building trusted executive partnerships, and delivering meaningful business outcomes at scale, we'd love to hear from you.


Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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