Senior Director Human Resources

JOB SUMMARY

The Senior Director of Human Resources is a key member of NAMB’s leadership team, responsible for shaping workforce strategy and organizational culture while overseeing core HR functions. This role partners with senior leadership to align talent initiatives with NAMB’s mission, leveraging data-driven insights to optimize workforce health and equipping missionaries and staff to thrive spiritually, personally, and professionally.

MINISTERIAL QUALIFICATIONS

• All staff positions are considered ministerial in nature due to the purpose and mission of the North American Mission Board.  (this should be added on all job descriptions)

• Due to the ministerial nature and duties of this role a clear and compelling sense of God’s call to ministry leadership must be expressed and in evidence. Ephesians 4:1, 11-13; Acts 13:2; Ephesians 3:8.    (this should be added to only to applicable job descriptions)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Human Resources Policies and Procedures

• Oversee all HR functions, including recruitment, hiring, benefits, compensation, performance management, training, employee relations, compliance, talent management, and HR strategy.

• Manage missionary mobilization, pre-assessments, and endorsements.

• Keep the Employee Handbook up to date with laws, policies, and best practices.

• Work with legal counsel to ensure HR processes reflect NAMB’s status as a religious entity.

Missionary Endorsement, Staff Recruitment and Hiring

• Develop recruiting strategies and protocols, and co-lead recruitment for key roles.

• Coach hiring managers on best practices for all NAMB roles.

• Develop and maintain NAMB’s employment brand.

• Oversee orientation and onboarding for all new employees.

• Mobilize and endorse (non-employed) missionaries.

Employee Compensation and Benefits

• Recommend and implement benefits programs in consultation with the Executive Leadership Team (ELT) and external broker.

• Lead compensation management to retain talent and reward innovation.

• Audit and optimize HRIS data accuracy.

• Develop meaningful HR metrics for monitoring and reporting.

Performance Management Support

• Build strong relationships with ELT and the Senior Leadership Team (SLT).

• Provide coaching and counseling to employees and leaders.

• Administer and enhance the performance review process for equity and effectiveness.

Training and Organizational Development

• Understand NAMB roles and organizational structure.

• Assess training needs and design programs aligned with strategic objectives.

• Coordinate internal and external learning opportunities.

• Champion a culture of development through resources, mentorship, and clear pathways for missionaries and staff to reach their full potential.

• Partner with senior leadership on succession planning, including stretch assignments, mentorship, coaching, and experiential learning.

Strategic Orientation

• Develop and manage the HR team budget.

• Assess organizational HR needs and create strategic work plans.

• Stay current on HR best practices and adapt policies for NAMB’s context.

• Attend specialized training in HR and non-profit/religious entity compliance.

• Develop HR metrics to track retention, engagement, and developmental progress.

Team Leadership and Oversight

• Lead and manage HR team operations, including interviewing, hiring, training, and performance evaluation.

• Uphold confidentiality, fiscal responsibility, and model servant leadership.

• Foster collaboration, conduct productive meetings, and promote unity and shared goals.

QUALIFICATIONS

To succeed in this position, an individual must be able to execute all essential duties with excellence. The qualifications outlined below represent the knowledge, skills, and abilities required for the role. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in HR, Business Administration, or related field; advanced degree or HR certification (PHR, SPHR, SHRM) preferred.

• Minimum seven years of progressive HR experience, including three years in a supervisory or executive support role.

• Expertise in compensation, benefits administration, and compliance; knowledge of employment law for non-profit and religious organizations is desirable.

• Proven ability to lead organizational change and build a mission-aligned culture.

• Exceptional project management, communication, and interpersonal skills, including negotiation and confidentiality.

• Proficiency in HR technology (Workday preferred), Microsoft Office, and budget management.

• Ability to prioritize, delegate, and adapt to organizational needs, with a collaborative team orientation.

• Affirm NAMB’s Employee Code of Conduct and the Baptist Faith and Message 2000.

OTHER SKILLS AND ABILITIES

• Communication: Excellent ability to read, analyze, and interpret documents; strong listening and written communication skills; able to respond effectively to inquiries and resolve issues professionally.

• Analytical and Reasoning: Proficient in problem-solving and logical thinking; capable of handling complex and varied challenges.

• Personal Attributes: Demonstrates integrity, humility, and emotional maturity; maintains healthy relationships; exhibits professionalism in appearance and conduct; actively seeks feedback for growth; member of a local Southern Baptist church and actively engaged in ministry; displays high energy, warmth, and genuine interest in people.

• Physical Requirements: Ability to perform standard office tasks, including occasional standing, walking, and lifting up to 10 pounds.

• Organizational Knowledge: Familiarity with NAMB’s strategy and Southern Baptist Convention structure, including relationships among NAMB, IMB, Lifeway, state conventions, associations, and churches.

CHRISTIAN WALK

Evidence of a mature and growing relationship with Jesus, as described in 1 Timothy 3 and Titus 1, includes living above reproach, exercising self-control, maintaining integrity, demonstrating family leadership, and having a good reputation with outsiders. This person lives under God’s authority, abides in Christ as taught in John 15:5, and demonstrates wisdom grounded in Scripture.

Models a lifestyle of evangelism, leads others in prayer, engages in the work of the local church, applies biblical principles to personal and professional decisions, and articulates Baptist theological convictions. Exhibits Christ-centered leadership that shapes organizational culture and decision-making.