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Senior Deployment Strategist
Preferred Location: New York, NY • Full-time • Hybrid (3+ days/week in office) • Open to Remote
ABOUT GOVSIGNALS
GovSignals is the AI system of work for government contracting. It can take the government longer to buy a capability than an adversary takes to field one, and we exist to close that gap.
We're the only startup managing government contract data with AI in both FedRAMP High and DoW Impact Level 5 environments. Our platform monitors 5,000+ live government data sources, 100,000+ federal and state agencies, and 2,000,000+ government contracts in real time. Our customers range from small contractors to Fortune 500 primes with billions in annual awards, and our government work reaches mission critical contract management. In the past 18 months, we've earned FedRAMP High and IL5 authorizations, joined GSA MAS and the MDA SHIELD IDIQ, and signed some of the biggest names in government contracting.
ABOUT THE ROLE
We're hiring multiple Deployment Strategists to expand our deployment team. You'll work directly with the CPO and own the customer relationship from the moment a deal closes: onboarding, activation, training, and the expansion that follows. You're responsible for customers getting measurable value; for agencies: faster market research and acquisitions that close on schedule.
You'll work directly with customers across the federal ecosystem, including government contractors, federal agencies, and mission-driven organizations. GovSignals offers them what no other platform can: a roster of AI agents that own each phase of government contracting, pre-award to post-award: market intelligence, capture, proposals, and post-award contracting. The same agents serve contractors that respond to work and agencies that solicit it, with strict data isolation between customers. On a freshly released solicitation, in under an hour, the platform produces market research, a basis of estimate, a clause review,, and a first-draft proposal package. You configure it to each customer's workflow, train their teams, measure adoption, and drive expansion.
WHAT YOU'LL DO
Own onboarding from signed contract through go-live as the single point of accountability for getting customers activated.
Lead discovery with new customers to understand how their business development, capture, proposal, contracting, and operational teams work, then build deployment plans around their organizational structure, workflows, and compliance requirements.
Translate customer workflows into product configuration, training, and a measurable path to value.
Drive customer adoption by ensuring GovSignals becomes embedded within day-to-day government contracting workflows.
Drive expansion and renewals through documented ROI, measurable customer outcomes, and new use cases across teams and organizations.
Carry customer feedback into product, pricing, and roadmap decisions, and turn cross-customer insights into go-to-market improvements.
Work closely with the Product Engineering team to continuously improve the platform and customer experience.
WHAT YOU BRING
5+ years of experience in Federal Consulting, Customer Success, Professional Services, Implementation, Program Management, or Account Management supporting complex enterprise or federal customers.
Experience working directly with federal agencies, government contractors, or organizations supporting the federal government in customer-facing, operational, or strategic roles.
Deep understanding of the government contracting lifecycle and the operational workflows that support business development, capture, proposal development, contracting, and program execution.
Strong critical thinking and sound judgment, with the ability to independently lead customer engagements, solve complex problems, and drive successful outcomes.
Technical enough to understand enterprise platforms, APIs, data flows, integrations, and product configuration.
Nice to have: experience deploying software within FedRAMP, DoD Impact Level, or other highly regulated environments; a background in government, government contracting, the military, or the national security community.
Ideal background: GovTech, DefenseTech, enterprise SaaS, federal consulting, military service or federal civilian service.
HOW WE HIRE
Intro conversation (30 min) — your background and how you work with customers.
Working session (45 min) — run a live mock onboarding with us, deploy us on a product.
Co-founder conversations (15 min) — meet the cofounders.
Paid work trial (1 day) — real work with the team.
Offer.
COMPENSATION & BENEFITS
Base Salary: $150,000–$180,000
Bonus: Additional performance bonus
Equity: Meaningful stake in a well-funded, fast-growing startup
Benefits: medical, vision, and dental, unlimited PTO
Brooklyn Navy Yard office, 3+ days a week in person, with travel to customer sites (roughly 25%, around onboardings and key reviews). The Yard built ships for the Navy from 1801 to 1966, now we build systems for Navy program offices.
Due to the nature of our government work, this role is open only to U.S. citizens and lawful permanent residents (Green Card holders). GovSignals is an equal opportunity employer.
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