Senior Account Manager - UK

Meet Unit4.
We’re a fast-paced, high-growth cloud company, changing the game in ERP for mid-market, people-centric organisations. We’re on a mission to turn 40+ years of conventional, legacy ERP software on its head and re-write the industry.

Our AI journey is rooted in a clear purpose: to give time back for what matters most. Artificial Intelligence is not just a technology trend for us. It is a business imperative, embedded at the heart of our platform and strategy.

We are reshaping the ERP landscape by moving beyond traditional systems of record to intelligent systems of reasoning, using AI not just to automate processes, but to understand the context and meaning behind business operations.

By embedding AI directly into our ERPx platform, we deliver intelligent workflows that drive better decisions, increase productivity, and unlock real business value across service-centric organisations.

This is not a future vision, it is happening now through continuous SaaS innovation and integrated AI capabilities, enabling our customers to grow, adapt, and thrive as AI evolves.

As part of our journey, you will play a key role in shaping how AI transforms customer outcomes, drives innovation, and creates meaningful impact for organisations and their people.

Find out more on our website about how we are transforming work—and how it feels—so our customers and their people can truly thrive

Off the back of continued strong growth, we are looking for a Senior Account Manager to join our UK Existing Business team. In this role, you will lead customers through one of the most significant shifts in enterprise technology, moving from traditional systems of record to intelligent, AI-driven cloud platforms.

You will play a key role in driving ERPx migrations while expanding existing relationships through upsell and cross-sell of Unit4, helping customers unlock the value of AI embedded directly into their workflows. This means going beyond software sales, acting as a trusted advisor to senior stakeholders and enabling them to reduce administrative burden, increase productivity, and focus on work that truly drives impact.

At Unit4, we are reimagining ERP for the service economy—transforming work through pragmatic, human-centric AI that is built into the platform, not bolted on. As a senior member of the team, you will be at the forefront of this journey, helping customers transition to modern, intelligent systems that not only capture data, but interpret it and guide better decisions.

• Develop and execute strategic account plans focused on value-based selling to grow and retain existing customer relationships, ensuring subscriptions and services revenue targets are achieved across a defined portfolio or vertical.

• Apply the MEDDPICC sales methodology to effectively manage complex sales cycles, ensuring clear qualification, stakeholder alignment, and control over each stage of the account development process.

• Take a leading role in company-wide activities such as account reviews, forecasting, and achieving annual renewal, upsell, and cross-sell targets.

• Identify whitespace and growth opportunities within accounts, leading commercial negotiations and collaborating with internal teams to deliver tailored expansion strategies.

• Stay actively engaged in internal collaboration, including regular sales meetings, to maintain strong alignment with colleagues and ensure a consistent client experience.

• Partner closely with solution consultants, operations, customer success, partners, and senior stakeholders to deliver tailored, outcome-focused solutions that drive measurable business value for clients.

• Proactively communicate the business impact and ROI of our solutions, helping clients justify and maximise their investment in Unit4.

• Act as the voice of the customer internally, ensuring their success through proactive engagement, quarterly business reviews, and alignment on long-term objectives.

• Continuously stay up-to-date with relevant industry trends, client challenges, and Unit4’s evolving solution portfolio to ensure you can confidently advise clients as a trusted strategic partner.

• Leverage your experience selling ERP, to uncover and close high-value opportunities
• Combine individual ownership with a collaborative mindset, working cross-functionally with solution consultants, marketing, partners, and customer success teams to deliver compelling proposals and outstanding client experiences
• Demonstrate a deep understanding of business processes, enabling you to engage confidently with stakeholders across finance, operations, and IT.
• Bring a lively, energetic personality to the team environment, with the ability to inspire those around you and foster a positive, performance-driven culture
• Engage at C-suite level, building strong executive relationships and articulating business value through a solution sales and value-based approach.
• Apply structured sales methodologies such as MEDDPICC to effectively qualify, advance, and close complex deals.
• Exhibit strong negotiation skills, always balancing customer needs with commercial outcomes

Join Unit4 and be part of one of the most exciting journeys in cloud ERP.
We’re a fast-growing, people-centric organisation, delivering enterprise software that transforms the experience of work, while creating an environment where our own people can thrive, grow, and make a meaningful impact.

At Unit4, we offer:

• A culture built on trust — giving you the freedom, autonomy, and support to succeed in your role.
• Balance that works for you — including our uncapped time off policy, flexible and remote working opportunities, and Global Wellbeing Days where the entire company pauses to prioritise what matters most.
• Inspiring people and continuous learning — work alongside talented colleagues, role models, and mentors, and grow your career surrounded by some of the best minds in the industry.
• A commitment to making a difference — through initiatives like our Act4Good programme, bringing our people together to contribute to society and support a more sustainable future.
• An inclusive and supportive environment — where everyone feels safe, valued, and able to be themselves, supported by our Employee Resource Groups including Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4

At Unit4, we’re committed to creating a place where everyone feels they belong. We celebrate different perspectives and experiences, because we know they help us grow, innovate, and do better work together.

We look for great people with the skills and mindset to succeed, and we welcome candidates from all backgrounds. What matters most to us is what you bring to the role and how you can contribute to our journey.

We want everyone to feel supported, respected, and able to be themselves at work. That includes people at every stage of life,whether you’re starting a family, returning to work, or bringing a completely unique perspective to the team.