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AI Summary
Drive long-term customer success and revenue growth by building strategic client relationships and identifying expansion opportunities. Manage the full sales cycle from needs assessment to deal closure while optimizing sales processes.
(Senior) Account Manager (all genders)
Department: B2B Health Sales
Employment Type: Full Time
Location: Remote - Germany
Reporting To: Melanie Vester
Description
About Lingoda
Founded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education.
What We Do
Lingoda’s highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.
Who We Serve
A rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda’s B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.
Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We’re committed to living the learning journey alongside them to create a world of connection and opportunity.
Why Join Us?
Joining Lingoda means becoming part of a team that's committed to getting better, together. We foster and inclusive culture of bravery, curiosity and growth, where insight turns into actions, and every team member contributes to igniting positive change
Why Join Us?
Joining Lingoda means becoming part of a team that's committed to getting better, together. We foster and inclusive culture of bravery, curiosity and growth, where insight turns into actions, and every team member contributes to igniting positive change
Be part of our journey to transform lives through Education!
We are seeking an (Senior) Account Manager (all genders) based in Berlin, Germany.
Your mission with us:
As a (Senior) Account Manager is responsible for driving long-term customer success and revenue growth by building strong client relationships, identifying expansion opportunities, and ensuring a seamless, customer-centric experience across the entire sales cycle and beyond in our Corporate team (non-health).
Your tasks:
- Responsible for building, developing, and maintaining strategic customer relationships
Identifying growth opportunities within existing accounts (upselling & cross-selling) - Owning and managing the full sales cycle – from needs assessment to deal closure
- Collaborating closely with internal stakeholders to develop tailored customer solutions
- Ensuring efficient, transparent, and customer-centric communication throughout the entire customer journey
- Proactively identifying risks and managing challenges within customer relationships
- Maintaining and leveraging CRM systems to manage pipeline, forecast, and customer activities
- Contributing to the continuous optimization of sales processes and customer experience
You bring to Lingoda
- 2 - 5 years of experience in Key Account Management, B2B sales or similar role
- Strong CRM expertise (HubSpot preferred)
- High ownership, high independence and structured working style
- Fluent in German and English
- Proven track record in acquiring new clients and managing the full sales cycle from prospecting to deal closure.
- Exceptional communication skills with the ability to engage professionally across written, verbal, and digital channels.
- Confident, professional demeanor and the ability to build trust with stakeholders at various levels.
- Proficient in using CRM systems (e.g., HubSpot) for pipeline and customer management.
What you can expect from Lingoda:
- Approachable leaders and transparent communication - every voice counts at Lingoda!
- Company events and colleagues who are always happy to socialise + budgets towards team building events!
- An inclusive environment with great team spirit and passion for languages
- A well-structured and exciting onboarding process to set you up for success!
- The possibility to work remotely from your home or in the office located in the heart of Berlin
- Learning & development opportunities
- Free access to our language classes
- Mental Health programs
- Corporate benefits & pension funds
- 30 vacation days per year
- Free snacks & drinks at the office
- The modern hardware necessary for your work (n/a for freelancers)
- Flexible working hours
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