Senior Academic Evaluator

The Senior Academic Evaluator supports Regent University’s retention and student success efforts by serving as a subject matter expert in academic evaluation functions. Operating behind the scenes, this role provides advanced support in processing complex student matters such as academic petitions, readmission applications, and academic milestones. The Senior Academic Evaluator works closely with academic leadership, advising teams, and internal departments to ensure accurate and consistent application of university policies. This position also contributes to quality control, process improvement, and staff development across the academic evaluation team.

Work Location: Virginia Beach, VA (Qualified candidates may be considered for remote work.)

Salary: $40,000 - $45,000 annually

Essential duties:

• Acquire and maintain expert-level knowledge of Regent University’s undergraduate, graduate, and doctoral programs, including school-specific academic policies, program content, course sequences, advising procedures, and foundational financial aid processes such as FAFSA requirements, SAP appeals, and verification to effectively support academic advisors and coordinate with appropriate internal departments.
• Support the academic advising team by researching complex advising tasks and serving as a liaison with academic leadership including deans, program chairs, and faculty to facilitate the academic petition process through timely communication, accurate documentation, and consistent policy interpretation.
• Manage communication, processing, and evaluation of student readmission applications by reviewing previous academic standing, program requirements, and petition history to make appropriate recommendations for reentry, while demonstrating exceptional professionalism in working with internal and external stakeholders in person and in writing.
• Collaborate with the Assistant Director of Academic Evaluation on quality assurance, reporting needs, and special projects related to advising and student support.
• Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering to dynamic internal work processes.

Qualifications:

• Bachelor’s degree required
• Previous higher education experience recommended
• 2–5 years of experience in academic advising, student services, higher education administration, or a related field
• Ability to work a flexible schedule that may include days, evenings, and weekends including occasional Saturdays

Candidates must have:

• Strong organizational skills, attention to detail, and excellent communication and interpersonal abilities with the capacity to establish rapport and coach peers
• Demonstrated ability to interpret and apply academic policy, degree requirements, and curriculum structures across a variety of academic disciplines
• Competent in or able to be trained on relevant systems including CRM platforms, Microsoft Suite, Canvas, Cognos, Degree Works, and phone systems, with the ability to multi-task and type at least 40 WPM
• Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.