Address: Division of Behavioral Health & Housing (DBHH)
150 N. 18th Ave., Phoenix, Az 85007

Must Reside in Arizona.

Salary: $90,000 - $95,000

Grade: 27

FLSA Status: Exempt 

Closing Date: Open Until Filled

The Division of Behavioral Health & Housing (DBHH) is looking for a highly motivated individual to join our team as a Section Chief. This position reports directly to the Deputy Assistant Director in the Division of Behavioral Health and Housing (DBHH). This position provides operational oversight of the Office of Human Rights (OHR), in accordance with R-21-104. This position will be the primary division contact for all issues concerning SMI rights in Arizona, ensuring the provisions of Special Assistance, and the public behavioral health system/integrated system of care in the state. This position will be responsible for stakeholder engagement as needed as it relates to behavioral health and AHCCCS' integrated delivery system.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include, but are not limited to:
• Administrative oversight of OHR and various projects that interact with DBHH regarding behavioral health and the integrated system of care. Meets with the managers and representatives of internal and external committees to stay apprised of program status, projects and issues.
• Direct and coordinate the operational team of OHR to coordinate work processes, meet deadlines, advance in AMS and maintain a smooth-running operation. Promote positive morale and ensure staff are equipped to be able to meet their responsibilities and deadlines. Handle issues and concerns pro-actively.
• Attend and lead division, agency and external meetings related to the programs and activities of the OHR. Keeps the agency informed of systemic issues within the integrated system of care and liaise between DBHH and other agency divisions to address and resolve systemic issues.
• Meet with the DBHH Deputy Assistant Director and top-level management across divisions to coordinate on combined projects/efforts to ensure smooth working relationships. Special projects and assignments.
• Fosters and maintains regular communications with external stakeholders. Works with provider and managed care partners to oversee compliance with AHCCCS policies and contract language relevant to the position. Provides trainings and presentations for the agency.
• Update the DBHH Deputy Assistant Director on the status of operational programs, projects and activities and identify any issue that needs to be elevated.

Knowledge of:
• Federal regulations relating to Medicaid
• AHCCCS rules, regulations, programs, policies and procedures
• Federal and state law for medical services in a managed care environment
• SMI rights in Arizona
• Peer/Family Support services in Arizona
• Medical Quality Assurance and Utilization
• Review methods, practices and processes
• Managed care concepts and practices
• Claims, coding practices and clinical terminology
• Effective supervision of a management team
• Foundational Project Management concepts

Skill in:
• Proven leadership skills
• Strong interpersonal skills to deal with subordinates, peers, executive management, and external contractors
• Basic computer skills including presentations
• Excellent written and verbal communication
• Effective organizational skills to keep on-target a large number of programs and projects simultaneously
• Personnel management skills
• Budget management skills
• Analytical skills
• Decision-making skills

Ability to:
• Work closely in positive manner with stakeholders
• Public speaking to address groups on AHCCCS and health care
• Leadership and motivational ability
• Multi-task in fast paced environment where re-prioritization occurs frequently
• Utilize portal application

Minimum:
• Current Arizona Driver's License.
• Five or more years management experience providing direct supervision and overseeing the daily activities of a section.
• Or a bachelor's degree in a healthcare related field and two or more years of responsible work experience in medical or behavioral healthcare settings to include supervisory experience.


Preferred:
• Law degree, master's or higher in health care, business, public administration or related field.
• Minimum three years working in the health care sector with an emphasis on Medicaid. Experience in research on health care issues and analysis of complex issues.
• Minimum two years of experience in policy development.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.