Scientific Sales Account Manager

ACROBiosystems is a worldwide leader in developing and manufacturing recombinant proteins and critical reagents/assays to support drug development and clinical applications from target discovery and validation, candidate drug screening and optimization, CMC development, preclinical and clinical studies, commercial production, and companion diagnostics. We are committed to excellence in providing quality products and services and accelerating the process of therapeutic development.

Our mission is to accelerate the process of target therapeutic drug development. We aim to be a cornerstone company in the life science and healthcare industry. We value the fast growth in a global market over a challenging time by excelling through quality, performance, and innovation, empowering our employees with trust, value, and respect, embracing diversity, and encouraging cross-functional collaboration and continuous learning. 

Job Summary

The Account Manager will lead commercial activities around outer MA, ME, NH, RI, CT, VT. As an Account Manager, you will partner to contribute to our company goals and customer needs. In this position, you will be responsible for developing key customers and increasing the assigned territory's customer base. You will also extensively build customer relationships and provide all-around support to our customers. You will use existing knowledge and continue to build familiarity of drug product development pipelines, including cell and gene therapy, vaccines, antibodies, and small molecules. 

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Manage commercial activities through customer-facing visits, presentations, phone calls and e-mails as appropriate.
• Work with the managers and directors to develop and execute territory sales plans.
• Extend and develop relationships with existing and potential customers.
• Understand and communicate with customers technically.
• Collaborate with Marketing, Product Development, Technical Support, and other internal teams.
• Attend tradeshows, association meetings, and networking events as necessary.
• Analyze customer profiles to strategize engagements.
• Report internally across departments on territory sales achievements and opportunities.
• Travel within the territory 40-50% of the time.
• Other projects or responsibilities may be required.

Minimum Qualifications – Education and Experience

• Bachelor, or Master degree in biology, biochemistry, or related discipline.
• 4 or 2+ years respectively, of relevant experience in the biopharmaceutical or life sciences industry, preferably with exposure developing or manufacturing cell & gene or antibody/protein therapeutics.
• 1+ years of sales or customer- facing experience in the life science industry.

• Demonstrate the ability to understand and apply scientific concepts in a sales process.
• Demonstrate the ability to critically think about market and customer dynamics while developing customer engagement strategy.
• Ability to explain and sell the technical aspects of ACROBiosystems’ portfolios.
• Experience with ELISA, SPR, BLI, FACS, or immune cell culture
• Experience in the Antibody or Cell and Gene Therapy Therapeutic Fields. 

Preferred Qualifications – Education and Experience

• Master’s degree or higher in a related field.
• Broad technical understanding in the field of cell biology and molecular biology with the ability to describe the workflows related to antibody therapeutics as well as cell and gene therapeutics.
• Fluent in Mandarin 

Knowledge, skills, and Abilities

• Dedication to providing great customer service.
• Excellent written and verbal communication skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Ability to work independently and with teams.
• Passion to positively promote and drive success on company initiatives.