SAP CRM Functional Lead

Summary

Responsibilities

• Leverage extensive hands-on expertise in SAP CRM On-Premise environments to lead functional design and deployment efforts.
  
• Utilize analytical capabilities and problem-solving acumen to address complex business challenges and system issues.
  
• Facilitate clear and effective communication with diverse stakeholders to align project goals with business objectives.
  
• Independently oversee the end-to-end management of functional requirements, from initial definition through to final implementation.
  
• Apply deep knowledge of SAP CRM 7.0 On-Premise architecture to configure and maintain system integrity.
  
• Manage the specific requirements and operations of the SAP CRM Service Module to ensure high-quality service delivery.
  
• Execute precise functional configuration tasks and lead implementation activities to meet project timelines.
  
• Conduct comprehensive business requirement gathering and analysis to translate user needs into actionable technical specifications.
  

• Proven track record of prior hands-on experience specifically with SAP CRM On-Premise solutions.
  
• Demonstrated proficiency in SAP CRM C4C (Cloud for Customer) environments.
  
• Strong aptitude for analytical thinking and resolving intricate operational problems.
  
• Exceptional communication skills with a proven ability to manage stakeholder relationships effectively.
  
• Capability to independently drive functional requirement management and oversee implementation lifecycles.
  
• Solid technical background in SAP CRM 7.0 On-Premise systems.
  
• Specialized experience with the SAP CRM Service Module.
  
• Expertise in functional configuration and full-cycle implementation processes.
  
• Skill in gathering, analyzing, and documenting detailed business requirements.