Salesforce & ServiceNow Practice Pre-Sales Lead

Are you passionate about shaping complex digital transformation programmes and helping organisations realise the full value of cloud technologies?

We're looking for a Salesforce & ServiceNow Practice Pre-Sales Lead to play a pivotal role in driving the growth and success of our Salesforce and ServiceNow practice. Operating at the intersection of business strategy, transformation, and technology, you'll lead the development of proactive propositions, complex bid responses, and large-scale transformation opportunities across both public and private sector clients.

Working closely with Business Development, Technology Solutioning, Marketing, Commercial, Legal, and Delivery teams, you'll help shape innovative solutions that address complex business challenges while ensuring robust governance and commercial viability. This is an exciting opportunity to influence strategic client engagements from initial discovery through to successful handover into delivery, while contributing to practice growth, forecasting, and market proposition development.

We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities.

What you'll be doing:

• Leading end-to-end pre-sales engagements, facilitating discovery workshops and defining transformation roadmaps that align to client objectives.
• Shaping complex Salesforce and ServiceNow transformation solutions, translating business challenges into scalable people, process, and technology solutions.
• Owning engagement scoping, including assumptions, risks, dependencies, success criteria, estimates, and Statements of Work.
• Partnering with Business Development teams to define deal strategies, commercial models, pricing approaches, and executive-level value propositions.
• Coordinating cross-functional specialists to validate solution feasibility, manage governance processes, and ensure successful transition into delivery.
• Acting as a trusted advisor to senior stakeholders while identifying growth opportunities, supporting forecasting activities, and mentoring colleagues across the practice.

What you'll bring:

• Strong experience shaping large-scale cloud transformation programmes within complex enterprise environments.
• Proven capability in leading solution discovery, engagement shaping, and stakeholder workshops for senior business audiences.
• Experience developing proposals, responding to RFPs, creating Statements of Work, and supporting complex sales opportunities.
• Strong understanding of cloud technologies, SaaS delivery models, and digital transformation programmes.
• Commercial expertise including estimation, pricing strategy, deal structuring, and risk management.
• Experience working within consulting, professional services, or transformation-focused organisations.

It would be great if you had:

• Salesforce certifications and/or ServiceNow certifications.
• Experience delivering transformational solutions across both public and private sector organisations.
• Experience contributing to practice growth, proposition development, and strategic business planning.

If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent
Location: Any UK site, Remote, occasional visits to UK offices and client sites
Security Clearance Level: SC
Internal Recruiter: Ross

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

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With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing – creating value for all.