Salesforce Admin Virtual Assistant - T222

• Location: Remote (Philippines)

• Shift: Full-Time | Fixed Night Shift (US Business Hours – EST/CST)

• Type: CRM Administration & Marketing Operations

About the Role

Are you a Salesforce professional who thrives on data integrity and high-level automation? We are seeking a Salesforce Administrator to serve as the operational backbone of our U.S.-based marketing engine. This is a "System Guardian" role—you will ensure our Salesforce instance is pristine, our Zapier automations are firing without error, and our lead attribution is 100% accurate. If you are technically curious and love building seamless workflows, this is your next career move.

Core Responsibilities

• Salesforce Administration: Lead the day-to-day health of our Salesforce environment. Manage objects, reporting, and dashboard integrity to provide real-time marketing insights.

• Automation Architecture: Build, monitor, and troubleshoot complex Zapier workflows and Salesforce automations to ensure a seamless data flow from lead-capture to CRM.

• Lead Attribution & Data Audits: Conduct regular audits of our attribution systems. You are responsible for ensuring 100% accuracy in marketing analytics and reporting.

• Technical Troubleshooting: Act as the Tier 1–2 technical lead for workflow bottlenecks, Salesforce sync errors, and WordPress plugin conflicts.

• CMS & Website Support: Manage WordPress updates and ensure website-to-CRM automation triggers are functioning correctly.

• Operational Triage: Coordinate with technical vendors, manage executive project trackers, and ensure no technical "open items" fall through the cracks.

Qualifications & Skills

• Salesforce Expertise: Required: 2+ years of hands-on Salesforce administration (Objects, Reports, Dashboards, and Data Management).

• Automation Mastery: Proven track record of building and maintaining multi-step workflows in Zapier.

• CMS Proficiency: Strong working knowledge of WordPress maintenance and CMS-to-CRM integrations.

• Communication: Exceptional written English for real-time, high-stakes collaboration with U.S. leadership.

• Availability: Must be able to work the Fixed US Night Shift (EST/CST) with a stable, high-speed internet connection and a professional home office setup.