Sales Support Specialist (Mid-Atlantic)

Territory Coverage: This territory spans the Mid-Atlantic, including Delaware, Maryland, Washington, D.C., West Virginia, Virginia, and North Carolina. Candidates must reside within the territory and have convenient access to a major airport. Frequent travel throughout the region is required, including regular driving and overnight travel, to effectively support customers and build strong provider relationships across this broad geography.

• Collaborate with Area and Regional leadership and field sales representatives to expand awareness and adoption of Biodesix diagnostic solutions.
• Provide temporary or ongoing field coverage in open or high-need territories across the Western US, ranging from four weeks to three months at a time. 
• Create and maintain strong relationships with healthcare providers to ensure consistent test utilization and exceptional customer experience.
• Support onboarding, education, and training for new accounts to promote smooth implementation and sustained engagement.
• Identify and address risks to account retention, providing timely solutions that reinforce long-term partnerships.
• Deliver high-quality communication and support during transitions or staffing gaps, ensuring continuity of service.
• Maintain detailed CRM records, manage pipeline activities, and communicate account updates proactively.
• Represent Biodesix at meetings, training sessions, and local events as needed. 

• Bachelor’s Degree required
• 0 to 3 years of sales or customer-facing healthcare experience preferred
• Valid US driver’s license and ability to travel extensively across the Western US
• Comfort with regular flights, multi-day trips, and extended time in assigned territories
• Strong communication, organization, and problem-solving skills
• Ability to adapt quickly to new environments and build rapport with diverse provider groups
• Curiosity, resilience, and a passion for supporting better patient outcomes
• Ability to balance autonomy with collaborative teamwork across multiple regions

• $70,000- $80,000 base + Monthly commission based on sales target achievement
• Discretionary Bonus opportunity 
• Comprehensive health coverage: Medical, Dental, and Vision 
• Insurance: Short/Long Term Disability and Life Insurance 
• Financial benefits: 401(k), Flex Spending Account 
• 120 hours of annual vacation 
• 72 hours of paid sick time off  
• 11 paid holidays + 3 floating holidays 
• Employee Assistance Program 
• Voluntary Benefits 
• Employee recognition program