The role involves making a high volume of outbound calls to recruit and onboard drivers for a platform. You will manage the full sales pipeline, from initial prospecting and rapport building to guiding drivers through the registration and verification process.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Min 2.5 Years of Proven Experience in Sales, Driver Recruitment, Business Development, Appointment Setting, Customer Acquisition, or a similar outbound role
- Comfortable making a high volume of outbound sales calls every day
- Proven ability to convert cold or warm prospects into registrations, appointments, or customers
- Strong cold calling and objection-handling abilities
- Excellent verbal and written communication skills
- Persistent and comfortable following up multiple times with prospective drivers
- Strong ability to build rapport quickly over the phone
- Experience following structured scripts and sales processes
- Strong lead research and prospecting abilities
- Experience using CRM systems and maintaining an organized sales pipeline
- Comfortable communicating through phone, email, text, and social media
- Highly organized with strong follow-up and time-management skills
- Self-motivated, competitive, resilient, and goal-oriented
- Ability to work independently while consistently achieving performance targets
- Experience recruiting drivers or working within transportation, delivery, logistics, ride-hailing, or gig-economy businesses is highly preferred
Core responsibilities:
- Make a high volume of outbound phone calls to prospective drivers each day
- Research and identify potential private-hire drivers who may be a good fit for the platform
- Build targeted lists of potential drivers using online research, social media, driver communities, directories, referrals, and other approved sources
- Contact prospective drivers through phone calls, emails, text messages, and other outreach channels
- Explain how the platform works and clearly communicate the benefits of registering
- Follow established sales scripts, talking points, outreach processes, and qualification criteria
- Build rapport with drivers and understand their current driving situation, needs, and concerns
- Handle objections professionally and confidently
- Guide interested drivers through the registration and onboarding process
- Follow up consistently with drivers who begin registration but do not complete it
- Help drivers understand what information and documentation is required to complete onboarding
- Encourage qualified drivers to complete required identity, licence, vehicle, insurance, and payout verification steps
- Track drivers throughout the onboarding process and proactively follow up on incomplete registrations
- Focus on converting interested prospects into fully registered and qualified drivers rather than simply generating leads
- Re-engage drivers who previously expressed interest but did not complete registration
- Develop referral opportunities by asking registered drivers to introduce other potential drivers
- Engage with relevant Facebook groups, social media communities, driver groups, and online forums to identify additional prospects
- Maintain an organized pipeline of new prospects, interested drivers, registrations in progress, and completed registrations
- Accurately document phone calls, emails, conversations, objections, follow-ups, and registration statuses within the CRM
- Meet or exceed daily, weekly, and monthly call, conversation, registration, and onboarding goals
- Track outreach and conversion performance and identify ways to improve driver acquisition
- Collaborate with leadership to improve scripts, messaging, targeting, and driver recruitment strategies
- Stay knowledgeable about driver pricing, incentives, platform features, onboarding requirements, and current promotions
- Assist with future rider acquisition campaigns through outbound outreach, follow-up, and registration support
- Perform additional sales, recruitment, business development, and customer acquisition responsibilities as assigned
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.