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The Sales Negotiator will manage incoming inquiries, book viewings, and provide exceptional vendor care throughout the sales process. They are also responsible for generating new business opportunities, negotiating offers, and maintaining accurate records in the CRM system.
Job Title: Sales Negotiator / Property Expert
Location: Remote / South Africa
Reporting To: Sales Manager / Director
About the Role
We are looking for a motivated, driven, and professional Sales Negotiator / Property Expert to join our growing team. The successful candidate will play a key role in delivering exceptional customer service, generating business opportunities, and helping clients successfully buy and sell property.
This position requires excellent communication skills, a proactive attitude, and a commitment to maintaining the highest standards of customer care.
Key Responsibilities
• Answer incoming telephone calls professionally and efficiently.
• Book property viewings and appointments.
• Provide exceptional vendor care throughout the sales process.
• Prospect for property valuations and generate new business opportunities.
• Take accurate messages and ensure timely follow-up.
• Obtain viewing feedback from prospective buyers and communicate updates to vendors.
• Negotiate and secure offers on behalf of clients.
• Build and maintain strong relationships with buyers, sellers and prospective clients.
• Maintain accurate records within the company's CRM system.
• Assist with the progression of sales where required.
• Support the wider team in achieving company targets and objectives.
Skills & Experience
Essential:
• Excellent communication and customer service skills.
• Strong telephone manner.
• Ability to work in a fast-paced environment.
• Professional appearance and attitude.
• Strong organisational skills and attention to detail.
• Self-motivated and target-driven.
• Ability to work both independently and as part of a team.
Desirable:
• Previous estate agency experience.
• Experience in sales, customer service or business development.
• Knowledge of the local property market.
Hours of Work
• Monday to Friday: 8:30 am – 5:30 pm
• Lunch Break: 30 minutes daily
• Alternate Saturdays: 10:00 am – 4:00 pm
Time off in lieu arrangements may apply for weekend working in accordance with company policy.
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