Sales Manager, Key Account Specialists
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AI Summary
The Sales Manager, Key Account Specialists is responsible for leading and developing a team of specialists to ensure high-quality account management and execution. This role aligns national account strategies with field-level operations to drive growth, retention, and consistent customer service.
About APPLIED Adhesives:
We have you covered.
Nobody knows more about adhesives than APPLIED Adhesives. We are passionate about solving complex challenges with innovative adhesive products and offerings. APPLIED is the industry leader in helping manage costs, reduce waste, and make entire operations run more efficiently. From adhesives, equipment, parts, and service, we have you covered.
With world-class adhesive products, equipment, and parts along with visionary leadership, unparalleled expertise, and an agile, responsive service team, we’re not happy simply staying put. Every day, we leverage our technical expertise and passion for problem solving for the benefit of our customers and the future of our company.
We have countless victories that we could celebrate, but we’re more interested in looking forward than back. We’ve collected the talent and skills to continue innovating new product solutions and applications in emerging industries. We have the fortitude to not only accept challenges, but to seek them out. And we have the confidence and determination to become the most sought-after adhesive solutions partner.
Come join us!
The Role:
The Sales Manager, Key Account Specialists is responsible for leading, developing, and managing the Key Account Specialist team, ensuring consistent, high-quality plant-level account management and execution across Applied Adhesives’ Key Accounts.
This role owns people leadership, execution standards, and performance accountability for the Key Account Specialists organization. The Sales Manager, Key Account Specialists ensures that each Key Account Specialist operates as the primary field-based account owner for assigned facilities, delivering technical support, service responsiveness, and growth execution aligned with national account strategies.
Working in close partnership with the Director of Sales – Key Accounts this role ensures alignment between strategy and execution, scalability of the Key Account model, and a consistent customer experience across all facilities.
This is a remote role, but you must live in the U.S. to be considered for this role. 50% - 70% travel is required.
Key Responsibilities:
- Lead, coach, and develop a team of Key Account Specialists.
- Ensure consistent execution of plant-level account management.
- Drive accountability for responsiveness and follow-through.
- Monitor performance against KPIs including growth, retention, and execution quality.
- Partner with KAMs and internal teams to align strategy and execution.
- Serve as escalation point for complex plant-level issues.
- Improve processes, tools, and standards to scale the KAS model.
You Are Ideal for This Role If You Are:
- A strong people-leader and coach
- Execution-focused and disciplined
- Technically credible and customer-oriented
- Organized and process-driven
- An effective cross-functional communicator
Physical Requirements:
- Must be able to remain in a stationary position.
- Constantly operates a computer and other office productivity machinery.
- Able to communicate information and ideas so others will understand.
Experience and Qualifications:
- Associate's degree required. Bachelor’s degree preferred.
- 7 - 12+ years of experience in adhesives, industrial sales, manufacturing, or application engineering required.
- 2 years’ experience as a people-leader preferred.
- Must have strong understanding of plant-level operations.
- Ability to coach, develop, and hold teams accountable required.
- Must be willing to travel regularly.
- Experience with strategic or national accounts preferred.
- Packaging, food & beverage, converting, or assembly industry experience preferred.
- Strong technical understanding of adhesive chemistries preferred.
- Experience managing field-based teams preferred.
- Dispensing equipment experience preferred.
Why Work for Us:
- Medical, Dental and Vision Benefits
- 401k Match
- Flexible and Team-Oriented work environment
- Generous PTO policy
- Tuition Reimbursement
- Employee Assistance Program
- Career and talent development opportunities as well as opportunities for personal growth
Leading with Integrity, Collaboration, and Passion
In today’s dynamic business landscape, these core values serve as the compass guiding our actions and decisions. Whether it’s demonstrating leadership, fostering collaboration, igniting passion, upholding integrity, or maintaining a relentless customer focus, these principles shape our mission, vison and values, and drive our commitment to excellence.
Our Core Values:
Leadership
We are the leaders we wish to follow at work and in our communities.
Collaborative
One team delivering exceptional value and service.
Passion
We enthusiastically pursue excellence.
Integrity
We choose to be ethical and trustworthy.
Relentless Customer Focus
Our customers are at the heart of everything we do.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typical work is in a climate-controlled environment requiring regular use of computer and electronic equipment.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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