The Sales Engineer is responsible for soliciting sales orders by visiting customers and providing technical assistance throughout the product lifecycle. They also manage ongoing customer relationships, handle inquiries, and perform business reporting and forecasting.
Calderys has a fantastic opportunity to join our Sales team as a Sales Engineer.
Summary
The Sales Engineer solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The Sales Engineer provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.
Responsibilities
Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
Making sales and product presentations
Requirements
Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
Requires general knowledge of refractories
Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
Requires strong analytical skills and the ability to assemble and quickly analyze data
Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
Requires excellent organization skills with accurate and precise attention to detail
Requires self-motivation with the ability to adapt quickly
The Sales Engineer requires four plus (5+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
Physical and Environmental Requirements
Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
Lifting: 50 pounds less than 1/3 of the time.
Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
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Marketing Manager
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