Research Application Support Analyst
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AI Summary
The analyst supports the implementation, maintenance, and evaluation of research applications while providing tier 1 and tier 2 technical support. They also collaborate with cross-functional teams to optimize workflows, manage system configurations, and develop custom reports.
Overview
Supports technical aspects of implementing, maintaining, and evaluating Research Application within the Office of Research Operations (ORO). This role is responsible for application support (Advarra eRegulatory System), issue resolution, end-user support, auditing and data analysis to ensure quality and compliance. The Research Operations Application Support Analyst will support all efforts and facilitate cross-functional collaboration of the Research Applications within the Research Operations portfolio.
Responsibilities
Qualifications
- Bachelor’s degree with 3 years of system support experience, or the equivalent.
- Must have strong computer skills.
- SQL skills preferred.
- Prior experience with clinical research administration systems preferred.
- Must be self-directed, flexible, and have excellent organizational skills.
- Excellent written and verbal interpersonal communication skills required.
- Must have an analytical approach to problem solving and needs definition.
- Remote work experience preferred, but not required.
Required Licensure/Certifications
- None
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