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AI Summary

The Renewal Sales Representative is responsible for managing renewals, identifying cross-sell and up-sell opportunities, and driving revenue within the SMB segment. They will work closely with the field sales team, partners, and distributors to manage the full sales cycle and ensure accurate forecasting in Salesforce.

The renewals sales team requires a Renewal Sales Rep to follow up on renewal services, covering the El Salvador (Multi Sector) territory and GRAD. Your primary focus is to generate pipeline through renewals, identify cross-sell, up-sell and technological upgrade (refresh) opportunities from the installed base and interact with the Field Sales Team, partners and distributors to identify, develop, accelerate and close deals. You will help us to ensure a better quality of work, supported by more time getting in touch with the ecosystem. You as Renewal Sales Reps will help the team to maintain sustainable growth.

Responsibilities

  • Manage all the renewals below 15K according to the Renewal Tracking System (RTS), cross/upsell and refresh opportunities on the territory. Close deals to reach individual Quarterly Quota.
  • Drive revenue in installed base accounts from the SMB segment.
  • Manage the full sales-cycle, work closely with partners and distributors.
  • Meet or exceed quarterly revenue targets.
  • Develop/execute account plans for top accounts in the assigned territory.
  • Forecasting and account/opportunity management in Salesforce.com.
  • High-energy, motivated self-starter and team player.
  • Complete weekly reports with the activities done, including accurate forecasting. Keep Salesforce updated with opportunities and forecasting in order to provide visibility of the territory.
  • Detect flaws (weak attention from partner to the end user, bad implementation of the Fortinet products, etc.) that end users mentioned during your calls and inform them to the Field Team when appropriate.
  • Participate in the Weekly Forecast meetings from the Field Sales Team and 1:1 forecasting meeting with the Team Lead.
  • Employees are required to live in El Salvador

Qualifications

  • Relevant sales experience in IT companies
  • Experience and ability managing customer relationships and leveraging those relationships to expand business
  • Ability to handle multiple sources of information and to consolidate needs for our customers, partners and distributors
  • Ability to work on several administrative tasks as a part of his/her success on the role
  • Excellent written and verbal communication skills in English and Portuguese
  • The candidate must be based in San Salvador
  • Hands on experience with Salesforce.com
  • In-depth understanding of the sales administration process
  • Excellent interpersonal skills and being a team player
  • Solid analytical and organizational skills
  • Numerical abilities and problem-solving attitude
  • BSc degree in Sales, Business Administration, Computer Engineering or relevant field
  • A technical background in computer science or engineering a plus

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
 
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

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