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The role involves distributing benefit enrollment materials and handling inbound customer service inquiries. Representatives are responsible for presenting customized coverage solutions through a guided needs-analysis process.
American Income Life is an international organization committed to supporting working families throughout the United States, Canada, New Zealand, and New York through its wholly owned subsidiary, National Income Life Insurance Company.
For more than 65 years, we’ve provided life, accident, and supplemental health solutions to members of labor unions, credit unions, associations, and their families. Our approach is relationship-focused—our representatives deliver personalized guidance and connect with clients in the environment where they feel most comfortable, often from home.
Distribute benefit enrollment materials and confirm eligibility
Handle inbound customer service calls and follow-up inquiries
Respond to coverage questions while acting in the client’s best interest
Present customized coverage solutions using a guided needs-analysis process
Partner with leadership to stay current on products, services, and policy updates
Comprehensive training and onboarding support
100% remote work environment
Competitive compensation structure
Clear opportunities for career growth and advancement
Full benefits eligibility after 90 days
A culture that prioritizes work-life balance
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