Regional Director Business Operations- Hospice-Northeast

Title: Regional Director Business Operations- Hospice

Territory: Northeast - CT, DC, DE, MA, MD, NJ, PA, RI

Position: Regional Director Business Operations- Hospice

Position Type: Full Time

Remote/Virtual Position: Remote

Travel: 25% - 50%

Must live within this territory for consideration

Previous Hospice Operations experience strongly preferred

Find Your Passion and Purpose as a Regional Director Business Operations - Hospice

Offer Based on Years of Experience 

purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. 

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. 

Be the Best Regional Director Business Operations - Hospice You Can Be

If you meet these qualifications, we want to meet you!

• Bachelor’s degree or equivalent experience
• Demonstrated finance experience and understanding, including financial goal setting, budget forecasting and implementation of controls to monitor progress toward financial goals
• Previous leadership experience and demonstrated achievements
• Excellent written and verbal communication skills, including ability to motivate a diverse workforce
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
• Effective collaboration across disciplinary lines in the marketplace and within the agency at all levels
• Previous administrative experience dealing with business office issues
• Knowledge of hospice program requirements, preferred
• Proficiency with Microsoft Office Suite products
• Ability to travel nationwide for multi-week assignments
• Commitment to Seasons philosophy of care, TRUE HOPE values, vision and mission statements as an exemplary role model for all staff

Responsibilities:

As a Regional Director Business Operations - Hospice you will:

• Assist the Chief Financial Officer (CFO) in the focus of business operation optimization and standardization of program sites
• Responsible for the coordination and structure of new Business Operations role orientation and training and management of Manager-Business Operations (MBO) in development of curricula and content for training
• Act as a conduit for identification of gaps in processes and visibility from our program sites to all back-office functions
• Act as an advocate and voice for Director-Business Operations (DBO) nationwide when involved in business operations projects
• Responsible for ensuring program sites are following consistent and standard business processes
• Assist in the documentation of formal business processes and protocols
• Conduct competency evaluations of DBOs to determine education gaps and opportunities
• Provide onsite support with structured business operations reviews
• Act as floating DBO for program sites with vacancies, if needed
• Act as a member of the DBO advisory and represent the DBO at National Department meetings
• Responsible for assisting CFO in blind spot monitoring of reports and thresholds – i.e. CC billing, physician backlogging, charity care, etc.
• Assist in documentation of business requirements for new systems and software when needed
• Responsible for escalation of any issues identified on Connect Calls
• Other duties as assigned

Our Investment in You

Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

• Medical, dental and vision coverage 
• Paid time off and paid holidays 
• Professional development opportunities 
• Company-matching 401(k) 
• Flexible spending and health savings accounts 
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees 
• And more!

Come As You Are 

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.