Quality Engineer

Bring your energy to Aggreko as a Quality Engineer based in the US. You’ll own process governance, service quality and operational performance analytics across the business.

Power without pause. Heating, cooling and oil-free air without end. We keep our customers’ worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.

What you’ll do as a Quality Engineer:

• Own and govern business process management, including maintaining SOPs, process maps, and formal change control across the organization

• Drive continuous improvement initiatives (Lean, automation), identifying bottlenecks and leading cross-functional optimization efforts

• Lead quality management activities, including QMS development, NCR oversight, RCA/CAPA execution, and audit/compliance programs

• Monitor and analyze operational performance through KPIs, dashboards, and reporting, translating insights into actionable improvements

• Manage risk and quality governance, including maintaining a risk register, escalating critical issues, and facilitating Quality Review Boards

• Partner with commercial and operations teams to capture customer feedback (e.g., CSAT/NPS), resolve complaints, and drive service improvements 

Keys to your success:

• Business-critical processes are standardized, documented, and actively used, with high adoption and controlled change management in place

• Measurable improvements achieved in key KPIs (e.g., cycle time, defect rates, cost of poor quality, SLA adherence) through continuous improvement initiatives

• Effective QMS in operation, with timely closure of NCRs, strong RCA/CAPA execution, and successful audit outcomes with minimal repeat findings

• Clear, trusted reporting and dashboards in place, enabling leadership to make data-driven decisions and identify risks/opportunities early

• Service and operational risks are proactively identified, tracked, and mitigated, reducing quality incidents and business disruptions

• Customer feedback (CSAT/NPS, complaints) is systematically translated into process improvements, resulting in improved customer satisfaction and reduced repeat issues 

You are:

• Bachelor’s in Engineering, Industrial Engineering, Quality, Operations Management, or related field.

• Lean/Six Sigma certification/experience leading Kaizen or continuous improvement projects.

• Experience in industrial services, equipment rental, energy solutions, or similar environment.

• Hands-on experience with QMS, audit practices, RCA and CAPA processes.

• Experience with NCR/issue-tracking systems and running RCA sessions.

• Excellent stakeholder management, coaching and communication skills; comfortable presenting to senior leaders. 

Here’s what you’ll get:

• Remote opportunity located in the United States

• Work from home or customer project sites

• Base salary range $120K to $140K per year

• No premium cost medical plan option available  

• Company provided Life Insurance, Short-Term and Long-Term Disability

• Paid training programs and tuition reimbursement

• Safety-focused culture

Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.