PROJECT PERFORMANCE & INSIGHTS ANALYST
POSITION SUMMARY
BNS is seeking a Project Performance & Insights Analyst to transform project and operational data into clear, actionable information that allows project teams, customers, and executive leadership to quickly understand where a project stands, where it is expected to be, and where attention may be needed.
This role will support large-scale projects and programs, including work with leading technology and AI companies. The Analyst will bring together information from sources such as Jira, project plans, Excel spreadsheets, milestone schedules, and other project management systems and turn that information into meaningful dashboards, visualizations, health indicators, and executive-level reporting.
This is not simply a reporting role. The successful candidate will help BNS establish a more disciplined approach to how project data is structured, collected, maintained, and communicated. This person will work directly with Project Managers and project teams to identify the information needed to accurately measure progress, establish meaningful metrics, and create a consistent view of project and program health.
The ideal candidate is someone who can look at a relatively simple or imperfect data set and ask, “What does this actually tell us?” and then turn the answer into a visualization that a Project Manager or executive can understand in seconds.
KEY RESPONSIBILITIES
Project Performance & Analytics
- Develop dashboards and visualizations that communicate project and program health.
- Create RAG (Red/Amber/Green) status indicators, heat maps, burndown views, milestone tracking, completion metrics, and other performance visualizations.
- Track actual performance against planned or expected performance.
- Identify trends, variances, emerging risks, bottlenecks, and areas requiring attention.
- Develop views that allow users to quickly understand project status without having to interpret raw data.
- Support both individual project and portfolio/program-level reporting.
- Translate operational and project data into meaningful business insights.
Data Integration & Visualization
- Gather and combine data from Jira, project plans, Excel/spreadsheets, schedules, milestone trackers, and other sources.
- Build automated or repeatable processes for refreshing project information where practical.
- Develop dashboards suitable for:
- Large-screen displays in project or operations environments
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- Executive leadership reviews
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- Customer-facing or customer-approved reporting
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Data Structure & Project Team Support
- Work directly with Project Managers and project teams to understand how project information is currently captured.
- Identify gaps, inconsistencies, duplicate information, and unreliable data sources.
- Help define the data elements and feeds necessary to accurately measure project performance.
- Establish consistent definitions for project metrics and status indicators.
- Provide guidance to Project Managers on how project data should be structured to support meaningful reporting.
- Help move project reporting from a “free-for-all” approach to a consistent, reliable, and scalable process.
- Partner with project teams to improve the quality and usefulness of the underlying data.
Executive & Customer Visibility
- Develop simple, intuitive dashboards that allow executives to understand project health at a glance.
- Make it easy to answer questions such as:
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- Where do we need attention?
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- Present complex information in a way that is concise, visually compelling, and easy to understand.
- Support proactive communication by surfacing issues and trends before they become larger problems.
QUALIFICATIONS
- Bachelor’s degree in Data Analytics, Business Analytics, Business, Information Systems, Project Management, Marketing, Communications, or a related field; equivalent relevant experience may be considered.
- Experience developing dashboards, reports, visualizations, or business intelligence solutions.
- Demonstrated ability to transform raw or imperfect data into meaningful information and actionable insights.
- Experience working with project, operational, or business data.
- Strong understanding of project performance concepts such as:
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- Ability to work with data from multiple sources and identify relationships between data sets.
- Strong communication skills and the ability to work effectively with Project Managers, technical teams, and executives.
- Ability to explain data and insights to individuals who may not have a technical or analytical background.
- Strong attention to detail and commitment to data accuracy.
PREFERRED EXPERIENCE
- Power BI, Tableau, Domo, Qlik, or similar business intelligence platforms.
- Jira or other project/task management platforms.
- Excel and advanced spreadsheet capabilities.
- SQL or experience working with structured data sources.
- Experience developing web-based or internally hosted dashboards.
- Experience supporting large-scale technology, infrastructure, engineering, or customer programs.
- Experience establishing data standards or improving data quality.
- Experience working in a Microsoft technology environment.
- Experience using AI and emerging technologies to improve data analysis, reporting, visualization, and business decision-making.
WHAT SUCCESS LOOKS LIKE
Success in this role means BNS leadership and project teams no longer have to hunt through Jira tickets, spreadsheets, project plans, and status reports to understand what is happening.
Instead, they can look at a dashboard and quickly see:
WHERE WE ARE → WHERE WE EXPECT TO BE → WHAT CHANGED → WHAT IS AT RISK → WHAT NEEDS ATTENTION
The successful candidate will help BNS create a single, visual, reliable view of project and program performance that is useful to the people doing the work and immediately understandable to executives and customers.
CORE COMPETENCIES
- Data Analysis & Interpretation
- Business Intelligence
- Project Performance Analytics
- Data Visualization
- Dashboard Development
- Critical Thinking
- Data Quality & Structure
- Project Management Collaboration
- Executive Communication
- Problem Solving
- Process Improvement
- Attention to Detail
- Ability to Translate Complexity into Clarity
- Curiosity and Continuous Improvement
WORK ENVIRONMENT
This position will work across multiple BNS project teams and may support high-visibility customer programs. The role requires the ability to manage multiple data sources and priorities while maintaining accuracy, responsiveness, and a strong customer-service mindset.
This is a remote position.
— Sarah J.
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Marketing Manager
★★★★★
Verified
