Project Manager - West Coast

Description

Project Manager

Location: Fully Remote (Moderate Travel Required), Company Headquarters: Dallas, TX
Job Type: Full-Time
Salary: $75,000–$100,000 annually (based on experience)
Benefits: Health, Dental & Vision Insurance, PTO, 401(k), Mileage/Travel Reimbursement

About Us

We are a national retail fixture and FF&E installation company specializing in retail remodels and displays, new store openings, fixture resets, third-party merchandising, commercial installation projects, retail rollouts and tenant improvement construction across the United States. Our team partners with leading retailers, general contractors, and brands to deliver high-quality installations on time and within budget. As we continue to grow, we are seeking an experienced Project Manager to oversee multiple national retail installation projects while supporting traveling field teams throughout the country. We're looking for an experienced individual who thrives in a fast-paced environment, excels at coordinating multiple projects simultaneously, and enjoys working with clients, field teams, and subcontractors to ensure successful project execution. If you enjoy coordinating people, solving logistical challenges, building strong client relationships, and seeing projects come to life, we'd love to meet you.

Job Overview:

• Manage multiple retail installation, merchandising and/or FF&E projects simultaneously.
• Develop and maintain project schedules and timelines.
• Coordinate nationwide labor, subcontractors, travel, equipment, and materials.
• Communicate regularly with clients regarding project status, milestones, and issues.
• Review project scope, drawings, specifications, and installation requirements.
• Monitor project budgets, labor hours, expenses, and profitability.
• Identify project risks and implement proactive solutions.
• Collaborate with internal operations, warehouse, logistics, and field management teams.
• Ensure installations meet client quality standards and safety requirements.
• Manage project documentation including change orders, daily reports, closeout documentation, and billing support.
• Track project progress and provide regular status updates to leadership.
• Travel to project sites as needed.

Client Relations & Reporting

• Document status of project on a daily and/or weekly basis (depending on project requirements).
• Record any change orders, issues, go-backs or delays and be prepared to report on project status to management on weekly recap meetings.
• Foster a spirit of cooperation and open dialogue with clients. Report status of project with consistent and regular frequency as tasked by management.
• Update administrative team on upcoming projects/project schedule changes so they may assist with ensuring all employee time clocks are up to date and have assigned all team members to the correct projects.
• Ensure all multi-site punch-list items and overall scope has been met to client satisfaction. Be sure to inspect all progress photos carefully to ensure work quality is satisfactory and meets client criteria.

Employee/Contractor Communication

• Tracking status and attendance of all employees/contractors on site with your assigned projects.
• Foster a relationship with all employees/contractors, especially with Project Leads and Field Supervisors, by performing daily check-ins on job status, employees/contractors performance & attendance and managing daily issues and project complexities
• Report to management and HR the need to issue written and/or verbal warnings with employees experiencing behavioral or work performance issues as well as conducting 6 month and yearly employee evaluations.
• Create and maintain rosters in partnership with recruiting and management on a weekly basis to ensure all jobs are properly staffed and accounted for. Note any new hires needed to be onboarded with Atlas recruitment and onboarding team. Notify any payroll changes to payroll. Assist to review weekly payroll processing to ensure all team members on your projects are recorded and accounted for accurately.
• Review daily EOD reports for Project Leads and summarize to management daily status updates, noting any issues and possible project delays/complications. Enforce participation from staff on completing required EODs and coach/train on proper procedures for taking project progress and completion photos, general project documentation and sign off completion requirements from client.

Requirements

Project managers need a variety of skills and qualifications, including:

Experience

• At least three years of experience in a related role
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Experience managing subcontractors and installation crews.
• Ability to manage multiple deadlines in a fast-paced environment.
• Proficiency in Microsoft Office/Google Workspace Applications (Excel/Google Sheets, Outlook, Word).
• Experience using project management platforms such as Smartsheet, Monday.com, Procore, or similar software.
• Valid driver's license and willingness to travel.
• Budget tracking and cost management experience.
• OSHA 10 or OSHA 30 certification would be beneficial.

Certification

A Project Management Professional (PMP) certification, which can be obtained from a university, professional association, or online learning program would be beneficial, but not required.

What Makes You Successful

You are someone who:

• Stays calm under pressure and adapts quickly.
• Enjoys coordinating multiple moving pieces.
• Communicates effectively with executives, clients, vendors, and field personnel.
• Anticipates problems before they happen.
• Takes ownership of projects from start to finish.
• Builds strong relationships with installation teams and clients.
• Is willing to jump in and help wherever needed.

Project managers also need to have strong skills in the following areas:

• Project planning: Defining the project's scope, objectives, and deliverables
• Scheduling: Planning a project requires that the project manager create an overall timeframe and also divide that timeframe into smaller components punctuated with milestones. Successful project managers can create schedules that are realistic, that use resources wisely and that aim for an agreeable completion date.
• Budget management: Tracking expenses, handling project budgets, and ensuring the project stays within financial limits
• Risk management: Identifying potential risks, developing strategies to deal with them, and implementing risk management plans
• Quality assurance: Monitoring and reporting on project progress, addressing problems and solutions, and evaluating the project's result
• Task management: Projects usually involve many small and large jobs, which the project manager creates and assigns. This skill requires knowing the tasks that go into completing a project and recognizing who is suitable to complete those tasks
• Leadership: Being in charge of a team assembled to complete the project, a project manager must keep individual members of the team on track and motivated, mediate and resolve conflicts between personnel and inspire the team to work as a unit.
• Reporting: Gathering and documenting information for future evaluation is among the key responsibilities for project managers, so strong reporting skills are essential. Reporting also goes into other stages of the project life cycle, including initiation, when the project manager helps set goals.
• Problem-solving: Obstacles often arise during the life spans of projects. A key responsibility of the project manager is resolving hindrances, conflicts and challenges that hinder timely or accurate completion of the project.
• Adaptability: Factors affecting the project, such as stakeholders' demands and budgeting changes, may arise and present significant challenges to the project manager and their team. Being adaptable can help manage one's own stress and also maintain the morale of one's team.