Project Manager (Telecom) — Circuit Emulation Migration

Location:             Remote

The PM-CEM serves as the acting Project Manager for all pre-cutover and post-cutover Circuit Emulation Migration (CEM), Ethernet, and TDM traffic migration orders across the TDM Force Disconnect Program. Periodic support outside standard business hours may be required to address critical network events or outages.

• Host and facilitate daily/weekly CEM team meetings; document decisions, action items, and blockers; distribute meeting notes to all stakeholders.
• Serve as primary liaison between network engineering and architect, access engineering, maintenance engineering, COEI, field engineering, transport, broadband ISP, operations, and TDM Force Disconnect program management.
• Serve as the primary point of contact for CEM order questions from the broader program team.
• Track all CEM, Ethernet, and TDM migration orders through all order stages (submission, provisioning, installation, test, turnup, closeout); maintain accurate and current order status in tracking systems.
• Manage TEC EWO workflow in M6: create and track engineering work orders, manage CEM related queue, escalate stalled orders.
• Identify, document, and escalate stalled or at-risk orders; follow up with carriers and internal teams to resolve order issues and document resolutions and lessons learned.
• Issue change orders for orders requiring modification; verify installation, testing, and turnup completion against order specifications.
• Schedule T1 cutover events in coordination with the broader CEM project team; verify traffic stability post-cutover.
• Troubleshoot Ethernet connectivity issues during the pre-T1+ turnup phase; coordinate with circuit vendors and Client engineering to resolve.
• Notify all relevant teams of cutover closeout; upload final documentation to the designated shared repository.
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Key Qualifications: 

• Minimum 5 years of telecommunications technical project management experience
• Proven expertise leading multi-site, multi-phase network deployments and carrier projects, including circuit migration, decommissioning, circuit emulation or conversion, and vendor management
• Thorough knowledge of the TDM and Ethernet circuit ordering and provisioning lifecycle 
• Familiarity with AI tools and automation
• Outstanding written, verbal, and executive communication skills
• Demonstrated ability to manage parallel workstreams and engage cross-functional stakeholders
• Strong background in technical workflow development, process optimization, risk and issue mitigation, and documentation administration
• Experience managing complex technical escalations. 
• PMP certification preferred.

KGI Wireless is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.