Project Manager - Sales Enablement

WM is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

I. Job Summary

Acts as a liaison between Sales and Operations on processes, customer requirements, and sales needs with an overall objective of increasing and improving the quality of time spent with Customers by the Sales Organization. A Project Manager, Sales Enablement (PM) facilitates process alignment between Sales and Operations and owns the process development/refinement, communication, change management, and monitoring within the National Accounts Sales Organization. The PM role is the subject matter expert for all direct/indirect Sales processes and a resource to support skill building and process improvement within the Sales Organization, leading to improved retention and growth results for WM National Accounts. 

II. Essential Duties and Responsibilities
 

• Formalized collaboration and process implementation • Solicit key stakeholder input/insight in a formal and objective way. • Using stakeholder input, analyze and present data in support of requested process improvement and design sessions. • Participate in process design sessions with the intent of representing the best interests of the sales organization and customers. • Track status of projects, build & maintain timelines, manage risks/issues, and communicate project status to appropriate leadership. • Document and communicate new or changes to existing processes in a clear & concise manner. • Work within the assigned sales segments to ensure adoption of process/technical changes are effectively and efficiently rolled out and maintained. • Monitor and measure results for improvement and future modifications.
• Enablement Services • Determine areas of need for training and development across the sales organization and design programs to meet development needs. • Administer training and skills development as needed for respective sales segments. • Work with Learning & Development to craft onboarding & regular training needs. • Occasionally backup Program Managers when they take time off and process spec governance, tickets, and any other escalations as needed. • Customer launch expert for assigned sales segment. • Subject matter expert in sales process may be asked to perform PM responsibilities as needed.
• Enablement Operations • Maintain database of processes and SOPs for Program Managers to successfully do their job. Ensure completeness for customer specific SOPs. • Craft consistent communications and talking points to be used by the team when needed

III. Qualifications 

A. Required Qualifications.  Must live and work in the US.
 

• Bachelor's Degree (accredited) (accredited) in Sales/Account Management, Process Improvement, Business Administration, or similar area of study
• High School Diploma or GED (accredited) and four years of relevant experience
• 5 years of previous relevant work experience (in addition to education requirement)

B. Preferred Qualifications 

• Healthcare Solutions experience
• National Sales Team experience
• Analytics experience

   


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
 

The expected base pay range for this position across the U.S. is $77,000 - $90,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. 

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.