Project Manager

Project Manager

About PSPSync

PSPSync is a dynamic and innovative provider of Patient Support Program (PSP) solutions, dedicated to enhancing access, adherence, and outcomes for patients prescribed specialty medications. We collaborate with pharmaceutical manufacturers, healthcare professionals, and pharmacies to streamline the patient journey and ensure seamless care.

Position Summary

We are seeking a highly organized, strategic, and results-driven Project Manager to oversee and coordinate projects / strategic initiatives across the organization. This role will be responsible for establishing project priorities, ensuring effective resource allocation, monitoring project progress, and driving the successful execution of initiatives that support operational excellence, organizational growth, and long-term business objectives.

The Project Manager will work collaboratively with senior leadership and cross-functional teams to ensure projects are properly planned, prioritized, executed, and aligned with organizational goals. This individual will play a key role in managing organizational growth initiatives, improving business processes, and ensuring accountability for project deliverables, timelines, and outcomes.

The ideal candidate is a proactive problem-solver with strong organizational, communication, and stakeholder management skills who can successfully manage multiple competing priorities in a fast-paced and evolving environment.

Key Responsibilities

Enterprise Project Management & Prioritization

• Establish and maintain a centralized overview of organizational projects, initiatives, priorities, and deliverables.
• Work with senior leadership to evaluate, prioritize, and align projects with organizational objectives, business needs, and available resources.
• Develop and maintain project plans, timelines, milestones, budgets, and resource requirements.
• Monitor project progress to ensure initiatives remain on schedule, within scope, and aligned with expected outcomes.
• Identify competing priorities, resource constraints, project dependencies, and potential risks, recommending appropriate solutions.
• Establish standardized project management processes, tools, templates, and reporting mechanisms to improve organizational efficiency.
• Ensure clear accountability, ownership, and communication across all active projects.
• Facilitate project review meetings and provide regular progress updates to senior leadership.

Organizational Growth & Strategic Initiatives

• Lead and coordinate strategic projects that support organizational expansion, operational scalability, and business growth.
• Develop project plans to support new business opportunities, service expansions, organizational changes, and operational improvements.
• Collaborate with department leaders to identify infrastructure, staffing, technology, and process requirements associated with organizational growth.
• Coordinate cross-functional activities to ensure growth initiatives are implemented effectively and within established timelines.
• Support the implementation of new systems, technologies, services, and operational processes.
• Identify opportunities to improve organizational effectiveness, productivity, and scalability.
• Support change management activities to ensure successful adoption of new processes, systems, and organizational initiatives.

Cross-Functional Collaboration & Stakeholder Management

• Serve as a central point of coordination for projects involving multiple departments and stakeholders.
• Partner with department leaders to define project objectives, deliverables, responsibilities, and success measures.
• Facilitate effective communication and collaboration between project teams, management, and senior leadership.
• Identify and resolve project challenges, escalating significant risks or barriers when appropriate.
• Ensure stakeholders are informed of project progress, changes in priorities, and upcoming milestones.
• Promote a culture of accountability, collaboration, and continuous improvement.

Project Governance, Reporting & Continuous Improvement

• Develop and maintain project dashboards, status reports, risk assessments, and performance metrics.
• Track project performance against established timelines, budgets, deliverables, and key performance indicators (KPIs).
• Establish project governance practices to support effective decision-making, prioritization, and resource management.
• Conduct post-project evaluations to identify lessons learned and opportunities for improvement.
• Recommend improvements to project management methodologies, organizational workflows, and operational processes.
• Ensure project documentation is accurate, organized, and maintained throughout the project lifecycle.

Qualifications & Experience

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field.
• Minimum 5 years of experience in project management.
• Demonstrated experience managing multiple concurrent projects across different departments or business functions.
• Experience leading organizational growth, business transformation, operational improvement, or technology implementation projects.
• Strong understanding of project management methodologies.
• Experience establishing project governance, prioritization frameworks, reporting processes, and project management tools.
• Project Management Professional (PMP) certification or equivalent designation is considered a strong asset.
• Experience working with senior leadership and cross-functional stakeholders.
• Experience in healthcare, pharmaceutical services, patient support programs, or a rapidly growing organization is considered a strong asset.

Knowledge, Skills & Competencies

• Project Management: Strong ability to plan, coordinate, execute, and monitor projects from initiation through completion.
• Strategic Planning & Prioritization: Ability to evaluate competing initiatives, establish priorities, and align resources with organizational objectives.
• Organizational Growth & Change Management: Understanding of business expansion, operational scalability, and the implementation of organizational change.
• Leadership & Accountability: Ability to influence stakeholders, establish clear expectations, and drive results without direct reporting authority.
• Communication & Stakeholder Management: Excellent written and verbal communication skills, with the ability to engage effectively with employees, management, and senior leadership.
• Analytical Thinking & Problem-Solving: Ability to identify risks, analyze complex challenges, and develop practical, effective solutions.
• Organization & Time Management: Strong attention to detail and ability to manage multiple projects, competing deadlines, and shifting priorities.
• Business Process Improvement: Ability to assess existing workflows, identify inefficiencies, and implement improvements that support operational effectiveness.
• Adaptability & Initiative: Comfortable working in a dynamic, growing organization with evolving business needs and priorities.
• Technical Proficiency: Proficiency with Microsoft 365 and project management platforms such as Microsoft Project, Smartsheet, Asana, Monday.com, or similar applications.

Measures of Success

Success in this role will be demonstrated through:

• Improved visibility, coordination, and prioritization of organizational projects.
• Consistent delivery of projects within established timelines, scope, and budgets.
• Successful execution of strategic growth and operational improvement initiatives.
• Effective management of project risks, dependencies, and organizational resources.
• Improved cross-functional communication, accountability, and project governance.
• Implementation of scalable project management practices that support continued organizational growth.

Please note: The Company does not use artificial intelligence in the screening, assessment, or selection of applicants for this position. This job posting relates to an existing vacancy.