PSPSync

Manage high-volume intake and triage of communications to ensure timely patient access and continuity of care. Coordinate information flow between external healthcare stakeholders and internal teams while maintaining accurate patient records in CRM systems.

Provides strategic administrative and operational support to the CEO and President, acting as a central coordinator for business development and investor relations. Manages executive calendars, financial administration, corporate governance, and cross-functional strategic projects.

Acts as a liaison between patients, healthcare providers, and pharmacies to ensure timely access to therapies. Responsibilities include educating clinics on program processes, facilitating reimbursement, and providing personalized patient adherence support.

The Senior Case Manager acts as the primary point of contact for patients and physicians, managing the reimbursement process and coordinating care. They also support internal team operations, including file audits, process improvements, and training initiatives.