Programme Manager

Company Description

About Monitoring and Surveying

SOCOTEC’s Monitoring and Surveying teams deliver market-leading monitoring, surveying and data collection services across the UK. With over 30 years of experience, we support major infrastructure, construction, utilities and environmental projects through land and utility surveying, gas and asset surveys, flow and water quality monitoring, and advanced geotechnical and structural monitoring. Using industry-leading technology and real-time data, we help clients reduce risk, protect critical assets and make safe, informed decisions. Our people-focused, can-do culture puts safety, quality and customer excellence at the heart of everything we do.

What's in it for you?

Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including 25 days holiday (with the option to buy more), an electric car scheme (where applicable), employee recognition programmes, family-friendly support, exclusive retail discounts, employee assistance programmes, and an enhanced company pension. SOCOTEC UK & Ireland are proud to be Disability Confident accredited.

Job Description

Are you an experienced Programme Manager looking for your next opportunity? This could be your chance to play a key role in supporting SOCOTEC’s continued success by leading project delivery and driving continuous improvement.

As SOCOTEC continues to grow, so do our teams. We’re looking for a dedicated Programme Manager to join our team and wear the SOCOTEC badge with pride.

We are seeking a proactive, reliable and experienced Programme Manager to lead and manage the Project Management team. You will ensure projects are delivered safely, efficiently and in line with business objectives, client requirements and company standards. Working closely with the Flow Operations Director, you will oversee project delivery across multiple client frameworks, support short- and long-term business goals, and champion best practice and continuous improvement.

The tasks you will undertake will include (but are not limited to):

• Accountable for delivery of projects within the Flow Monitoring Business unit by leading the Project Management team.
• Direct Project Management of projects, inclusive of resource management, H&S management, financial management and client interactions as per internal procedures.  
• Awareness of client contractual requirements, including relevant SLA’s, applying this knowledge to support PMs in delivery of project works.
• Support the Operations Director with accurate project forecasting (both revenue & cost) and inputs into the monthly BU P&L. Ensure Project monthly measures are developed and updated for ‘live’ commercial tracking/forecasting and that accurate costs are captured.
• Proactively monitor submission of project Applications for Payment and ensure they are submitted in accordance with both customer billing schedules and internal business requirements.
• Own the Commercial Tracker and chair weekly forecasting meetings where needed.
• Responsible for the recruitment, retention, development and day to day management of the Project Management team.
• Support commercial reviews for new contracts and ensure risks are identified and communicated to PM team prior to the commencement of projects (supported by BD and Commercial teams).
• Work with the Operations team to ensure alignment of operational resource to meet both short-term requirements and longer-term resource forecasting.
• Be accountable for driving down aged debt / uncertified values on projects to maximise cash collection.
• Act as the point of escalation for clients. Manage and support client engagement activities such as dispute resolution, collecting, collating and responding to client feedback and by promoting the activities of the Socotec Monitoring business.
• Engage with the BD / Sales function to ensure projects are quoted accurately, project handovers are completed and observations are feedback into the tendering process.
• HSE leadership (proactive management / improvement of HSE culture, understanding and behaviours). Ensure appropriate HSE standards are embedded in the Project Management processes, works planning and site activities.
• Documentation: Ownership, compliance (and improvement) of key Project Management processes from a project management perspective, with a view to improving other departments processes in tandem with the PM procedures.

Qualifications

To be a successful [Job title], you should be able to demonstrate:

Skills and knowledge

• >10 years’ experience in the Monitoring industry.
• Knowledge of Flow Instrumentation & Monitoring techniques
• Successful track record of managing project and site personnel
• Extensive knowledge of contract management, change control process etc
  (particularly utilising the NEC suite of contracts)
• Good organisational and information management skills
• Exceptional interpersonal and communication skills 
• Design and development of spreadsheets in Microsoft Excel
• Production of detailed reports in Microsoft Word
• Working understanding of project P&L reports

Education and qualifications

• Degree level qualification in a relevant discipline (Civil Engineering, Geotechnical Engineering, Geology or similar).
• GCSE English, Mathematics and Science (A-C) or equivalent.
• A-Levels or equivalent
• Driving Licence
• CSCS Card (Desirable)
• SMSTS Qualified (Desirable)
• Sentinel Card (with PTS and LU ICI) (Desirable)
• Project Management Qualification (e.g. Prince 2, APM, ILM etc) (Desirable)

Additional Skills and Knowledge - Desirable

Knowledge of CAD systems (AutoCAD, Microstation)

Additional Information

Why SOCOTEC?

Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.

What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.

In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.

Your Career, Your Way

Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.

Work Your Way

Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.

Committed to Your Growth

From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow

Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.