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The Product Delivery Specialist will manage the release process by defining acceptance criteria, conducting user acceptance testing, and ensuring clear communication between engineering and support teams. They are responsible for tracking tickets to completion, publishing release notes, and maintaining training documentation.
Product · Full-time · United States · Remote
Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is hard, and a better online experience can make it great. We serve a growing number of dealers through direct partnerships with nearly every OEM brand.
We're shipping fast: new site tools, platform features and fixes reach hundreds of dealer sites every month. As Product Owner, you'll make sure every release is tested, ready and delivered, and that nothing stalls between engineering and the teams who launch and support dealer sites. You'll work with engineering, implementation, account managers and support to turn problems into clear tickets and see them through to done.
Define what "ready" means for every release: acceptance criteria, documentation, a support briefing and a rollout plan
Own user acceptance testing after each release
Work with engineering to expand automated QA checks as new issues surface
Turn feedback from implementation, account management and support into clear, prioritized tickets
Track open tickets to completion and follow up when work stalls
Publish release notes for internal teams and keep training content current
2 - 4 years of experience in product ownership, product operations, QA or technical project management, ideally at a SaaS company
Able to write clear tickets and test plans that engineers and teammates can follow
Comfortable testing in the browser: dev tools, staging vs. live, forms, redirects and analytics tags
Highly organized, with strong follow-through across many open items
Comfortable with Linear or similar project tracking tools
Automotive, dealership website or OEM program experience is a plus
Competitive compensation aligned with experience and scope of the role. Final details are discussed during the interview process.
Motive pays 100% of health, dental and vision premiums for employees and 50% for dependents.
Remote or in-person in Oklahoma City. Motive is headquartered in Oklahoma City with a team distributed across the United States, and we're accepting applications from all US states.
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